Great tool, but needs to communicate better with other SAP products
August 08, 2022

Great tool, but needs to communicate better with other SAP products

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

We use SAP Ariba Procurement to place purchase orders and track all internal and vendor expenses. This is very useful for the sales teams as they sometimes buy displays for the vendors and the displays that get placed in the stores. Internally, we use it to have the employees place orders for any items they may need.
  • It tracks all purchases for auditing purposes
  • It has an established workflow for the ordering of items
  • It has a detailed department and team breakdown for expenses
  • It being a bought system, it does not seamlessly integrate with the other SAP tools
  • It does not communicate with GRC for access provisioning
  • It also needs to have its own internal reporting for user usage
  • The established work flow for expenses
  • Being able to create the vendors accounts to track expenses
  • Tracking all expenses for reporting purposes
  • It does keep a solid in tracking the expenses and who ordered what supplies
  • Because it does not communicate with other SAP products, we need a third-party communication tool
  • Administrating the tool is a bit of a headache as it does not follow standard SAP items
I give SAP Ariba Procurement a 6 rating because it is a good tool with the SAP suite and meets most business needs. On the side of administrating the tool, we have experienced a bit of a headache and more expenses trying to keep the tool running and compliant. If these features get fixed, it would be a stellar tool.
  • Product Features
  • Product Usability

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Ariba go as expected?

No

Would you buy SAP Ariba again?

No

It is suited for internal employee shopping and orders. It is also great for the accounting team and having them balance the books and track expenses. If you deal with vendors, you can create an account for them and track and monitor their expenses and have them all preapproved before it is released.