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SAP Ariba

SAP Ariba


What is SAP Ariba?

With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.

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Recent Reviews

TrustRadius Insights

User-Friendly Interface: Reviewers have praised the platform for its easy navigation and efficient organization, making it simple to …
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Pros of Ariba

10 out of 10
January 04, 2024
While we are in manufacturing market we have lot of internal, external development demand .so many development are not possible through …
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What is SAP Ariba?

With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.

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  • Setup fee optional
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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

SAP Ariba invoice-to-pay process

SAP Ariba Contracts Overview Video

SAP Ariba Buying and Invoicing Solution Demo
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Product Details

What is SAP Ariba?

SAP Ariba automates management of the purchasing lifecycle for indirect goods and services, to streamline workflows, expedite approvals, and eradicate errors and exceptions. By increasing procurement efficiency, it helps users to manage more spend with less effort, and meet demands with agility and speed. For smaller companies relying on manual methods and simple automation, or a large global enterprises using multiple applications and ERP systems, SAP Ariba solutions deliver end-to-end spend visibility, control, and compliance, to help organizations become more flexible, responsive, and fiscally effective.

SAP Ariba Screenshots

Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.

SAP Ariba Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSAP Ariba operates in more than 190 countries
Supported LanguagesEnglish, German, French, Spanish, Japanese, Brazilian Portuguese, Chinese - Simplified, Chinese - Traditional, Italian, Dutch, Korean, Russian, Polish, Swedish, Norwegian, Danish, Hungarian, Turkish, Greek, Romanian, Finnish, Bulgarian, Croatian, Czech, Thai.

Frequently Asked Questions

With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.

Coupa, JAGGAER, and Zycus Procure to Pay are common alternatives for SAP Ariba.

Reviewers rate Usability highest, with a score of 7.4.

The most common users of SAP Ariba are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Reviewers have praised the platform for its easy navigation and efficient organization, making it simple to manage commodities effectively. The intuitive user flow and flexibility of the interface enable users to collaborate seamlessly with their teams, resulting in faster end-to-end results.

Automation Features: Many users have appreciated the automation capabilities of the system, which reduce manual errors, streamline workflows, and enhance overall efficiency in the procure-to-pay cycle. These automation features not only save time but also contribute significantly to improving operational processes within organizations.

Integration with SAP: The integration with SAP has been highlighted as a valuable feature by users, especially for functions like RfX and Info Record price updates, enhancing the overall user experience. This seamless integration ensures data consistency and accuracy while providing users with access to advanced procurement functionalities directly through familiar SAP tools.

Complex User Interface: New users have found the user interface in SAP Ariba Procurement to be intricate resulting in a steep learning curve.

Integration Challenges: Reviewers have expressed difficulties with the integration process, particularly with existing SAP ERP systems, indicating that the effort required may be more complex than anticipated.

Limited Reporting Capabilities: Some users have raised concerns about limited reporting and dashboard capabilities in SAP Ariba Procurement, suggesting a need for more advanced analytics features to enhance the system.

Slow System Performance: The system's occasional slowness has been noted by users, impacting data processing speed and task efficiency.

Checkout Process Issues: Users have faced challenges during checkout, finding it overwhelming and time-consuming when searching for suppliers or changing purchase organizations before adding items to the cart.

Customer Support Problems: Delays in resolving service requests and difficulties dealing with support staff have been reported by some users.

System Structure Complexity: Concerns have been raised regarding the complexity of SAP Ariba Procurement's structure, especially for unskilled employees who may require guided assistance.

High Implementation Cost: Some reviewers mentioned that the cost of implementing SAP Ariba Procurement can be expensive, requiring additional user training for efficient utilization.

Improvement Suggestions on Integration: Users highlighted areas for improvement such as better integration with legacy systems, detailed documentation, and increased API functionalities to seamlessly integrate other SAP features.

Attribute Ratings


(1-25 of 161)
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Score 10 out of 10
Vetted Review
Verified User
  • It helps you to automate procurement process.
  • It enables you to collaborate with suppliers in real-time.
  • It enables you better negotiation with suppliers and saves money.
  • User interface needs to be simplified
  • You need proper training to use it effectively
  • Integration may take longer time
Score 7 out of 10
Vetted Review
Verified User
  • Guided Buying is good UI
  • Workflow configuration is easy to learn
  • SAP Ariba Procurement Pricing model is extremely bad for buyers and suppliers, there has to be something better that can be governed internally.
January 06, 2024

SAP Ariba Procurement.

Score 9 out of 10
Vetted Review
Verified User
  • Buying and Invoicing.
  • Supplier Management.
  • Contract Management.
  • Supply Chain Collaboration.
  • Interface is complex.
  • Lack of training and knowledge to use the product.
  • SAP Ariba Procurement provides reporting and analytics features. Users have suggested several times that more advanced analytics capabilities could be added to it.
Score 10 out of 10
Vetted Review
  • SAP Ariba offers robust analytics and reporting features that allow users to track and analyze procurement data
  • The platform helps organizations adhere to regulatory compliance and mitigate risks. It provides tools for monitoring supplier performance, ensuring ethical sourcing practices, and managing compliance with internal and external policies
  • The platform automates the procure-to-pay process, reducing manual intervention and improving overall efficiency
  • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
  • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
  • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
  • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
January 04, 2024

Pros of Ariba

Score 10 out of 10
Vetted Review
Verified User
  • Supplier onboarding
  • Purchase automation
  • Analytics
  • ERP connectivity
  • Customized dashboard
  • Real time notification
  • Api integration
  • Custom Responsive layout
Stallon A Miranda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Its data driven user solution helps in gaining visibility into the landscape and thus helps in informed decision making
  • End to end procurement process under single platform and integration makes it easier
  • We have always experienced cost reduction using SAP ariba
  • I would love to see more integrations
  • Would love to have more autonomy in defining the enterprise business model of my org and realising it in SAP experience
  • UX is great.... But I would love to make it more simplistic
Score 10 out of 10
Vetted Review
Verified User
  • Streamlining Procurement Processes:
  • SAP Ariba Procurement automates and streamlines the entire procurement lifecycle, from requisition to payment. It accelerates purchasing processes, reducing manual effort and improving overall operational efficiency.
  • Dynamic Sourcing Events:
  • The platform facilitates dynamic sourcing events such as auctions and negotiations. It allows organizations to engage with suppliers in real-time, fostering competitive bidding and ensuring the best possible terms.
  • Supplier Collaboration and Integration:
  • SAP Ariba enables seamless collaboration with suppliers through a unified platform. It provides a standardized way for suppliers to submit bids, manage catalogs, and update information. Integration capabilities ensure data consistency and accuracy.
  • Spend Visibility and Analysis:
  • The platform offers robust spend analytics tools, providing organizations with clear visibility into their spending patterns. Users can analyze expenditures, identify cost-saving opportunities, and make data-driven decisions.
  • User Interface Complexity:
  • Some users find the user interface to be complex, particularly for new users. Simplifying the interface and providing more user-friendly navigation could enhance the overall user experience.
  • Customization Challenges:
  • Customizing certain aspects of the system, such as reports or templates, can be challenging. A more intuitive customization process would empower users to tailor the system to their specific needs more easily.
  • Learning Curve:
  • The platform has a steeper learning curve for some users, especially those less familiar with advanced procurement tools. Improved onboarding resources and training materials could help users get up to speed more quickly.
Score 8 out of 10
Vetted Review
Verified User
  • Automation helps reduce manual errors, streamline workflows, and improve overall efficiency in the procure-to-pay cycle.
  • SAP Ariba Procurement provides tools for analyzing spending patterns and trends.
  • It helps mitigate risks associated with supplier relationships and ensures adherence to contractual agreements.
  • While SAP Ariba Procurement provides reporting and analytics features, users have suggested that there could be more advanced analytics capabilities.
  • Although SAP Ariba Procurement supports supplier collaboration, some users have noted that the process of onboarding and collaborating with suppliers could be made more intuitive and efficient.
Saif Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Simple and easy to understand UI where no extra training is required
  • Very fast processing compared to any other software
  • Very effective workflow for faster end to end results
  • Has wonderful features which are easily understandable
  • SAP can include a help page or a simple guide page for certain new features that are added in latest updates.
  • We get very little information about new SAP products which are in the market.A little more information about new products through an additional page in old products or an latest news/updates page would be wonderful.
  • SAP has always been using white and blue colour combination everywhere.Would love to see and added colour in the interface.
December 18, 2023

A Review of SAP Ariba

Score 8 out of 10
Vetted Review
Verified User
  • Compliance Management
  • Real-Time Analytics and Reporting
  • Strategic Sourcing
  • Mobile Accessibility
  • Complexity and Learning Curve
  • Integration Complexity
  • Limited Offline Functionality
Piyush Mittal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Vendor Evaluation and Onboarding.
  • Vendor Risk Management to meet internal policy compliance.
  • Easy integration with other GRC tools and reporting tools.
  • It is a very costly product.
  • Although it suport customusation but some out of box fields does not support it.
  • Reports and dashboard could be improved.
Score 4 out of 10
Vetted Review
Verified User
  • navigation
  • comparison of respondents
  • more comparison of proponents
  • sometimes proponents attach documents that are 'missing' when the information is viewed
  • I've received so many complaints from proponents (over many RFPs) that they cannot use Ariba, it is not intuitive. Perhaps create user guides that are readily available for proponents who are less computer savvy
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