After five years of SAP Business Technology Platform here are my thoughts
October 08, 2025

After five years of SAP Business Technology Platform here are my thoughts

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

The largest use case is Integration Suite and Analytics Cloud. There are a couple of other subscription & EA services we are using, and we are still at the start of our journey.
Btw, here comes one of my first feedbacks: SAP Business Technology Platform is also the technology and framework behind a couple of SAP products / services, where you actually keep that "secret". That does not really help your customers understand your whole operating model.

Pros

  • Integrate with on premise solutions without too much of a hassle.
  • Though - it is not really completely trouble free to setup, maintain and run Cloud Connector either...
  • The customer success partner attached to us is doing a fantastic job!

Cons

  • ALL (!) products and services should be made available in EA. It is extremely annoying that individual products which are attractive to us again are NOT available and require a separate subscription. Right now we do regret that we signed such a large EA contract, while struggling to find budget for other services only available through subscription. That is NOT what we signed up for.
  • Speaking about this topic, it does not make one thing better that we first had to migrate SAC from subscription to EA, actually requiring a technical migration effort without ANY benefit, whereas now - after signing a BDC contract / SAC moves out of the EA again, leaving me with even more cloud credits which I will struggle to use. This is in plain words idiotic and as unattractive to us, as it can get. It is really about time you guys start to think in terms of how we can bring benefit to the customer instead of only optimizing your own revenue, this is not sustainable, as you may find out one day.
  • So far I see a lot of additional cost. It is not yet possible to conclude if there are any true savings, obviously, we are looking forward to eventually reduce lifecycle & maintenance cost, as well as the hardware footprint for on prem solutions like PO
Some pre-built services have helped us to do a fast ramp/up. Biggest misery is to sit on thousands of integration channels that need to be migrated.
I have not seen or used any of the use cases - I am sure colleagues in my company have used them

Do you think SAP Business Technology Platform delivers good value for the price?

Not sure

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Even in the current journey of migrating from Process Orchestration to Integration Suite, it is already clear that the required support for some B2B scenarios is not given, and we don't know yet how to resolve that / unless we establish yet another integration platform for the purpose. This is very frustrating.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
9
Scalability
8
Platform management overhead
7
Workflow engine capability
9
Platform access control
5
Services-enabled integration
8
Development environment creation
8
Development environment replication
8
Issue monitoring and notification
9
Issue recovery
9
Upgrades and platform fixes
10

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