Item: SAP Business Technology Platform
Rating: 9
Author: Verified User

Overall Satisfaction with SAP Business Technology Platform

Use Cases and Deployment Scope

We use SAP Business Technology Platform to connect different systems, automate simple workflows, and build small custom apps. It helps solve problems like data not matching between systems and manual work taking too long. Our use case is limited to basic integrations, reporting, and small extension apps to support daily operations.

Pros and Cons

Pros

Connecting systems
Automating tasks

Cons

Complexity of setup and config
Pricing clarity
Tool integration

Return on Investment

Faster delivery
Better automation
Improved consistency

Usability

I rated SAP Business Technology Platform an 8 because it’s powerful and integrates well with SAP systems, but still has a learning curve. For example, we built a simple purchase-order approval workflow using SAP Build Apps and Process Automation, which streamlined approvals, reduced manual emails, and sped up decision-making and makes life easy.

Support Rating

I would give SAP Business Technology Platform support a 7. The documentation and community resources are strong, and most issues get resolved, but responses can sometimes be slow or highly technical for beginners. Overall, support is helpful once you know what to ask, but there’s room for faster, more guided assistance.

SAP BTP Use Cases

I have seen but not used the use cases - Yes, I’ve used SAP Business Technology Platform's use case content as guidance. One helpful example was the Purchase Order Approval use case, which showed how to combine SAP Build Apps, Process Automation, and S/4HANA data. I followed the workflow steps and templates to design a simpler, streamlined approval process for our own implementation.

Key Insights

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Business Technology Platform again?

Yes

Likelihood to Recommend

SAP Business Technology Platform works well for extending SAP systems, automating workflows, and integrating SAP with other applications. It’s great for building small custom apps and improving data flow. It’s less suitable for large non-SAP development projects, very low-budget use cases, or simple integrations that cheaper tools can handle more easily comparatively.

SAP Business Technology Platform Feature Ratings

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