SAP BTP at Utilities.
March 31, 2026

SAP BTP at Utilities.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

Integrating non-SAP products with systems and applications across the SAP ecosystem has always been challenging. The BTP platform, with its "Integration Suite" application, enables us to integrate systems that do not understand SAP data structures to communicate with our SAP systems. The Integration Suite is easy to use for the IT department and offers a well-documented integration scenario, making it easy for all IT staff to manage those integrations. In addition, the BTP cloud application offering is suitable for all new applications built in a cloud-native environment and leverages SAP's long years of enterprise knowledge.

Pros

  • Cloud-native provider for applications.
  • transparent use of needed applications without the need to take a deep dive into thousands of sites of documentation.
  • Scaling architecture (because of the use of hyperscale's such as AWS, GCP, MS Azure).

Cons

  • Documentation is sometimes out-of-date due to the rapid update cycles of applications.
  • Some used scenarios for application development are "SAP old-school" and not the standard implementation approach in the "non-SAP" world.
  • Some usage metrics are not well-described in SAP Discovery Center and are hard to understand in the usage analytics.
  • Improved integration and monitoring of those integrations.
  • Better usage of standard SAP integration and build scenarios because of the cloud-first development on the SAP side.
  • Time-to-market for cloud applications and services is much lower than for on-premises services.
The BTP is a well-designed application and service portfolio, all based on the same platform. With this in mind, it is easy to use the services that integrate with each other and benefit from them quickly.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
7
Scalability
10
Platform management overhead
9
Platform access control
10
Services-enabled integration
7
Development environment creation
10
Development environment replication
5
Issue monitoring and notification
8
Issue recovery
7
Upgrades and platform fixes
10

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