Forecasting accuracy transformation in retail operations
May 14, 2025

Forecasting accuracy transformation in retail operations

Martin Herrera | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Integrated Business Planning

By using SAP Integrated Business Planning I ensure the inventory levels are in correspondence with the consumer demand in several locations. Through the assessment of previous sales figures and the current trends within the market, we are better able to predict demand more accurately, and each store is better provided, ensuring that stores do not factor low sales. This has played a very important role in reducing excess inventory and less relieving lost sales aloof as a result of stock out. It has given a common platform of demand planning, supply planning and inventory optimization which has improved our capability to make decisions based on informed decisions across the globe.

Pros

  • The capabilities of the system in integrating multiple data sources offer the full picture of our supply chain.
  • The feature of the scenario planning allows us to be able to model various different demands and prepare for the seasonal demand peaks and promotional events.
  • Our collaborative planning capabilities have also helped to make our purchasing and sales departments better coordinated.

Cons

  • A place for improvement is the system’s ability to respond during peak usage.
  • We've had intermittent slowdowns which impact planning activities.
  • Customization of reports may be constrained meaning there is extra work to adapt outputs to our needs.
  • We have been able to reduce inventory holding costs by 15% and stock availability has gone up by 10% since we embraced SAP integrated business planning.
  • Such improvements have brought along increased levels of customer satisfaction and revenue on sales during peak shopping time.
The system’s interface is fairly user friendly while the integration with existing SAP modules makes it an easy process. While some occasional performance problems and reporting restrictions do not add to the overall thrill.

Do you think SAP Integrated Business Planning delivers good value for the price?

Yes

Are you happy with SAP Integrated Business Planning's feature set?

Yes

Did SAP Integrated Business Planning live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Integrated Business Planning go as expected?

Yes

Would you buy SAP Integrated Business Planning again?

Yes

SAP Integrated Business Planning works best in complex retail environments with many sales channels and locations and where dynamic demand planning is crucial. However, the advanced features of the system will not be exploited by single-store operations or businesses with stable demand patterns.

SAP Integrated Business Planning Feature Ratings

Custom alerts
10
Scenario-based planning
10
Resource optimization
10
Supply forecasting
10
Capacity estimation
10
Supply network coordination
Not Rated
Demand signal sensing
Not Rated
Demand forecasting
Not Rated
Customer analytics
Not Rated
Inventory stock optimization
Not Rated
Sales and operations planning
Not Rated
Pricing and promotion tracking
Not Rated

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