SAP S/4HANA Cloud system implemented in 11 months... Standard is the way to go!
January 09, 2020

SAP S/4HANA Cloud system implemented in 11 months... Standard is the way to go!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

We are using SAP S/4HANA Cloud across the business, from Finance and Logistics to Manufacturing at our Oil Refinery and Lubricants Plant as well as for Plant Maintenance.
  • An improvement that we will make full use of is the Rental Increase Adjustments Tool. We have managed to load the pre-requisite data which will allow for us to increase the Lease Out rental income, with much ease. The tool will eliminate the need to manually create, download & upload spreadsheets which have in the past taken a considerable amount of time and manpower
  • Using Fiori for reporting has enabled the user to access and run reports more productively
  • Integration to Ariba has been very difficult for our organization. CIG as an integration tool is new and has a number of errors. This is not so much a SAP S/4HANA Cloud issue, but to the customer, it appears as if SAP S/4HANA Cloud is not a good product
  • We were required to implement a system as the company was divested. Moving from ECC6 to SAP S/4HANA Cloud has been an improvement for the business and enabled us to move to the newest SAP platform.
  • 33% reduction in time to create a new customer master record.
We did not evaluate other products as we wanted to stay with SAP S/4HANA Cloud after the divestiture.
SAP S/4HANA Cloud is well suited to a larger organization with room for global growth. The system on its own is mature and well supported. The Workschedule functionality associated with Plant Maintenance is very immature and not recommended. Integration with SAP Cloud products is not intuitive and has lots of bugs that customers are having to navigate.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
8
Accounts receivable
9
Inventory tracking
7
Automatic reordering
8
Pricing
6
Order entry
7
Standard reports
6
Custom reports
8
API for custom integration
8
Plug-ins
7
Role-based user permissions
9
Single sign-on capability
7
Not Rated