Great choice and great future
Updated November 07, 2025

Great choice and great future

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

We use SAP S/4HANA Cloud as our core ERP to streamline finance, procurement, inventory, and sales processes across all locations. The system provides real-time insights, integrates our business units, and enables standardized processes, improving decision-making and reducing manual work. The main business problems addressed are fragmented data, slow reporting, and inefficient financial close cycles. Our implementation covers finance, procurement, supply chain, and sales modules in the cloud, supporting company-wide digital transformation and scalability for future growth

Pros

  • Rigour: Provides robust controls with standardized, preconfigured best-practice business processes that help ensure compliance and auditability across finance, procurement, and supply chain.​
  • Built-in intelligent technologies (AI, analytics, machine learning) support accurate, repeatable transactions and thorough data validation, minimizing manual errors and ensuring process quality.​
  • Comprehensive role-based access, segregation of duties, and regular security updates deliver high levels of data integrity and control.
  • Structure: Offers a modular, unified architecture in which all core business applications (finance, procurement, sales, supply chain) are seamlessly integrated for real-time data sharing and streamlined workflows.​
  • Leverages a single source of truth with SAP HANA’s in-memory database, enabling consistent reporting and eliminating silos throughout the organization.​
  • Delivers out-of-the-box industry best practices and upgrade-stable processes, accelerating implementation and reducing customization needs.
  • Flexibility: Enables easy scalability: add resources, users, or modules as business grows, with automated updates ensuring rapid adoption of innovation.​
  • Supports extensibility through APIs, SAP Business Technology Platform, and side-by-side app integration—adapt or expand system capabilities without disrupting the core.​
  • Offers multiple deployment models (public cloud, private cloud, hybrid), allowing organizations to tailor the system to their strategic, regulatory, or operational needs.

Cons

  • Usability is good but could always be improved
  • AI interface (ChatGPT style perhaps enabled by Joule)
  • Positive impact through reduced total cost of ownership
  • Better decision-making
Could be better but already a decent standard
  • Cloud Solutions
  • Scalability
Cloud has a significant impact on total cost of ownership
We have not yet started using these AI agents but very excited to be starting the journey

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

Rapid and rigorous accounting and finance where being able to close quickly and with assurance. Being able to report effectively and control the integrity of the process and data. Also happy with the scalability and performance in a variety of business scenarios. Month end closing is relatively smooth and no issues in this space anymore.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
8
Accounts receivable
8
Global Financial Support
7
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Cash and Asset Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Product Master Data Management
Not Rated

Comments

More Reviews of SAP S/4HANA Cloud