Happy customer
November 07, 2025

Happy customer

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

ERP for accounting, sales, production, warehouse. Runs the business processes and tied to financial documents

Pros

  • Availability: uptime is very good
  • Security: Needed patches are called out and easy to schedule to be applied
  • Functions: Depend on business need, but core processes applicable for the most part
  • Connectivity: allows connections to other systems

Cons

  • costing structure: not easy to identify what is needed and cost.
  • support: too many ticket options, not enough individual care for request
  • visibility into inventory, better production mamagement
  • financial reporting: better decisions on future investments or products
UI ok, FIORI not easy to implement w/o projects. Different components of SAP S/4HANA Cloud not easy to understand or mansge
  • Scalability
  • Integration with Other Systems
Support beyond ECC was needed and this was one option
No bake-off, always knew it was SAP S/4HANA Cloud

Do you think SAP S/4HANA Cloud delivers good value for the price?

Not sure

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

good for production/manufacturing. Not too good for agile or companies with a lot of M&A

SAP S/4HANA Cloud Feature Ratings

6.6
Accounts payable
6
Accounts receivable
6
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
7.0
Cash and Asset Management
7
Budgetary Control & Encumbrance Accounting
7
Period Close
7
6.5
Inventory tracking
8
Automatic reordering
5
5.7
Pricing
4
Order entry
5
Cost of goods sold
8
Payroll Management ()
Not Rated
3.7
Dashboards
2
Standard reports
4
Custom reports
5
Customization ()
Not Rated
6.5
Role-based user permissions
5
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
4.0
Bids Analyzed and Compared
6
Requisitions-to-Purchase Orders Integrated
2
Risk Management ()
Not Rated
4.0
Fulfillment Management
4
Warehouse Workforce Management
4
5.2
Production Process Design
6
Production Management
5
Configuration Management
4
Work Execution
5
Manufacturing Costs
6
Supply Chain ()
Not Rated
4.0
Product Master Data Management
4

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