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The best product I've used in a very long time
June 01, 2023

The best product I've used in a very long time

Sandra Karamitelios | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scribe

We use it make instruction manuals for the team, we have taken all our procedures from an old manual and updated everything - whenever we have a new process or change a process, we use Scribe to document these. The problem we had was we had to write the manuals up and do screen shots for each part of the process and then add in arrows etc to show where to look on the software programme.
Scribe has made this effortless and saved hours and hours and hours of work and time and frustration.
  • Screen shots of the process
  • Can transfer steps from one document to another
  • Saves time by just documenting what you do on the screen
  • The free version is really good
  • Screen shotsq
  • Easy to use
  • Shareable files
  • Lockable files
  • Saved hours of time
  • Helped the team to use training manuals more as they are easy to read
  • Created process in our business that was out of date

Do you think Scribe delivers good value for the price?

Yes

Are you happy with Scribe's feature set?

Yes

Did Scribe live up to sales and marketing promises?

Yes

Did implementation of Scribe go as expected?

Yes

Would you buy Scribe again?

Yes

If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it.

Using Scribe

The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy.
Once you have learned the control buttons it's very simple.
Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Screen shots
  • File editing
  • Creating processes that are easy to follow