Free trial IS NOT free
June 20, 2023

Free trial IS NOT free

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SmartDraw

I tried to use the free trial on this software. As soon as I finished the drawing I couldn't export, share or print without purchasing. Furthermore I tried to sign in, figuring I could at least save it online to show my builder the plans and got notified that my trial had now expired and I had to pay if I wanted to access my plans again. So basically if I want to see my plans ever again that I spent the last 2 hours drawing, I have to pay smartdraw, and they only have an option to purchase annually. In my opinion, it's super underhanded and sneaky the way they try to get people to pay for their software, as a result, if ever I need any design software, I will most definitely NOT be using or recommending smartdraw. Thanks for wasting 2 hours of my life smartdraw.
  • Nothing
  • Nothing
  • Nothing
  • Everywhere
  • Everywhere
  • Everywhere
  • nothing
  • nothing
  • nothing
  • Wasted my time
  • Made me incredibly frustrated
  • Felt cheated

Do you think SmartDraw delivers good value for the price?

No

Are you happy with SmartDraw's feature set?

No

Did SmartDraw live up to sales and marketing promises?

No

Did implementation of SmartDraw go as expected?

No

Would you buy SmartDraw again?

No