Great product and great service
July 14, 2021

Great product and great service

Seth Baumwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SMARTS Decision Management Platform

We use Smarts as a white-labeling partner powering our real-time decisioning engine powered by AI. We help our customers fight fraud and determine creditworthiness using a combination of data, analytics, and business rules. Our business rules are powered by Smarts and allow our analysts and external clients to write orchestration around our decision flows.

Pros

  • Low-code rules platform
  • Drag and drop interface for orchestration
  • User administration and deployments

Cons

  • Discoverability of features
  • Low-code rules
  • Drag-and-drop orchestration
  • Containerized cloud deployment
  • Expanded audience for our platform
  • Scalable deployment
  • Optimized decisions

Do you think SMARTS Decision Management Platform delivers good value for the price?

Yes

Are you happy with SMARTS Decision Management Platform's feature set?

Yes

Did SMARTS Decision Management Platform live up to sales and marketing promises?

Yes

Did implementation of SMARTS Decision Management Platform go as expected?

Yes

Would you buy SMARTS Decision Management Platform again?

Yes

Smarts is well-suited to handle rules orchestration for complex decision flows where there's a need for advanced functionality and reusable components or assets. It is very useful for scenario testing, modeling, and dashboarding. These capabilities give you robust insights and help you optimize your decisions.

It is less appropriate for very simple decisioning needs.

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