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A great Solution for my data needs.
December 05, 2017

A great Solution for my data needs.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Social Solutions ETO

ETO Is being used by my department which has over 100 employees and 31 different contracts. The reason we chose to use ETO is because it is customizable and we were able to generate reports for various programs. When you have 31 different programs that have various reporting needs and a department that is constantly growing it is necessary that you have a database that can grow with you.
  • ETO provides excellent training so that you do not have to rely on them to build out reports.
  • The ability to export data into other systems is extremely useful.
  • The fact that it is customizable is by far the best feature.
  • The ability to send referrals to those who are not on the system using email.
  • Ability to do mathematical equations.
  • Ability to create charts and graphs from existing data.
  • We are now able to share information.
  • We can capture data that we normally could not before.
  • The down side is we are stuck doing double entry as various funding sources require the use of their own database.
  • AWARDS
I found Social Solutions to be far superior as it is user friendly and completely customizable to suit your program needs.
I utilize ETO for multiple programs, so I think it is well suited for tracking staff performance and client data. Generating reports are also made easy by using ETO. The ability to do comparisons and graphs are a bit more challenging. Overall I think it is a great program and would recommend it.