Highly Recommended
July 11, 2014

Highly Recommended

Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SaaS

Modules Used

  • analytics
  • advertising
  • publish content

Overall Satisfaction with SocialFlow

We trialed the product to promote our agency brand. We wanted to publish content, collect analytics, and simplify multi-site posting. SocialFlow's emphasis on per-client service made the relationship and goals very very easy to achieve. They met our communicating our hopes, goals & desires with tangible solutions backed with real statistics. Their products, especially the central one Crescendo, work as expected & increase the pleasure of sharing our brand through social media. The easy relationship assures us they'll listen as we our publicity needs change over time.
  • Easily accessible analytics
  • Web-based platforms ease access/setup
  • Per-client customizations to differentiate themselves from competitors
  • Realtime analytics about our social media's use
  • Ability to easily find content worth paid promotion
  • Pleasure and ease of knowing our social media is under control and properly being used
Buddy Media neither communicated as clearly nor offered answers with the clarity SocialFlow did
  • Clarity of communication
  • Quality of product
  • Its sheer utility
  • How we now rely on it greatly
  • Reasonable price point
It's more suitable for for-profit institutions with a significant branding campaign (i.e. ad agencies for corporations) due to the level of enterprise-like power and inclination towards paid promotions.

Using SocialFlow

2 - Web Developers
2 - Awareness of what works for social media in content, image, and timing
  • Desire to grow brand online
  • To specify paid promotions' targeting
  • Get analytics about organization's social media presence
  • Real time analytics to inform managers
  • Ability to be pushed a notification when paid promotions are worth it
  • Web-based means ability to work from anywhere without system-specific software
  • Relationships enables us to have a discussion with those who're even more experienced with social media
  • Profit where previously there was just cost