Excellent Platform for (Virtual) Events
October 19, 2021

Excellent Platform for (Virtual) Events

Lindsay Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Socio

Formstack used Socio to host our inaugural customer and partner virtual event. Hosting/Managing the event was strictly done by the Marketing department, but we had registered users across the organization to attend the event and connect with other customer and partner attendees.

Socio ended up being the perfect platform for our virtual event, providing an excellent event experience for attendees and unmatched customer support for us to host a seamless first event.

Pros

  • Virtual Event Management
  • During event communications with attendees
  • Customer Support and Account Management
  • Hosting large video files for seamless playback
  • Gaming, polling, and additional in-app engagement
  • Fully customizable experience to fit your brand

Cons

  • Login experience is a little clunky
  • More flexibility with minimized video location
  • Main navigation on platform/backend could use some reconfiguring
  • Branding was very important to us and Socio provides the ability to brand nearly every aspect of the event.
  • Ease of use was also important to us for both event managers and attendees
  • Cost based on value provided is extremely fair
  • Socio provided a positive return on investment because of the overwhelmingly positive response we have had from attendees. This allows us to grow with each event which enhances our customer growth and brand awareness.
I, unfortunately, was not a part of the vetting process so I'm unable to fairly rate it against other products.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

My only experience with it so far is hosting and managing a virtual event, which is something I can't recommend Socio more for. We have already received a lot of feedback from event attendees about the Socio app providing a great event experience as it's easy to use and has a lot of fun engagement features, like gaming, polls, and a social media-like wall.

Comments

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