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Webex Events (formerly Socio)

Webex Events (formerly Socio)
Formerly Socio


What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

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Recent Reviews

Webex Events Review

10 out of 10
September 13, 2023
My organization and I use Webex Events for an annual event. Webex Events simplifies badge printing and registration. This tool also …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 25 features
  • Mobile Application (10)
  • Dashboard / Report / Visualization Interactivity on Mobile (10)
  • Responsive Design for Web Access (10)
  • Audience engagement (9)

Reviewer Pros & Cons

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What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Avg 8.3

Virtual Event

These are features for Virtual Event software.

Avg 8.1
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Product Details

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. It includes multiple event apps, registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events is designed to blend flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.

Webex Events (formerly Socio) Features

Virtual Event Features

  • Supported: Registration, RSVP, and ticketing
  • Supported: Livestreaming
  • Supported: Audience engagement
  • Supported: Event recording
  • Supported: Virtual booths
  • Supported: Networking
  • Supported: Event analytics

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Handouts

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Attendee list export

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Record meetings / events
  • Supported: Media
  • Supported: Event registration

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Additional Features

  • Supported: Sponsor Booths
  • Supported: Registration
  • Supported: Mobile Check-In
  • Supported: On-Site tickets & registration
  • Supported: Floor plans/maps
  • Supported: Social media integrations & promotion
  • Supported: Event agendas & schedules
  • Supported: Attendee networking & surveys
  • Supported: Reporting & dashboards
  • Supported: Lead generation & retrieval
  • Supported: Email customization
  • Supported: Meeting Scheduling
  • Supported: Prospect Intelligence
  • Supported: Business Card Scanner
  • Supported: Web portal
  • Supported: Mobile app
  • Supported: Gamification
  • Supported: Downloadable reports
  • Supported: Event Studio
  • Supported: Simulive
  • Supported: Live-streaming

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

Webex Events (formerly Socio) Videos

Webex Events (formerly Socio) - Overview

Watch Webex Events Overview 2022

Webex Events (formerly Socio) Competitors

Webex Events (formerly Socio) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported LanguagesEnglish, French (Français), Spanish (Español), Turkish (Türkçe), German (Deutsch), Greek (ελληνικά), Korean (한국어), Dutch (Nederlands), Portuguese (Português), Russian (русский), Swedish (Svenska), Simplified Chinese (中文), Italian (Italiano), Chinese Traditional (漢語), Czech (Čeština), Hindi (हिन्दी), Hungarian (Magyar), Polish (Polski), Serbian Latin (Srpski), Thai, Vietnamese

Frequently Asked Questions

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

RingCentral Events, Bizzabo, and Cvent Event Management are common alternatives for Webex Events (formerly Socio).

Reviewers rate Attendee list export highest, with a score of 8.9.

The most common users of Webex Events (formerly Socio) are from Small Businesses (1-50 employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 60)
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Score 10 out of 10
Vetted Review
Verified User
We made the decision to pivot to a fully virtual conference platform. Webex Events made this a seamless and easy transition. The use of Webex Events allows us to create a professional and polished looking event platform that allows for an easy user experience and allows for an easy designing experience on the developer end.
  • Customer service
  • Intuitive design
  • Polished finished product
  • Ease of use for user
  • Video production studio
When making the decision to move to a fully virtual platform we needed something that would allow us to create a professional and user friendly home base. Webex Events allowed all of that more!
Score 7 out of 10
Vetted Review
Verified User
We use Webex Events for all of our hybrid and in person events. It provides an app, platform for livestreaming, networking opportunities, widgets for adding scheduling and agendas to webpages, ticketing and even an email platform functionality. It has really enabled us to host events on a larger scale and with a more professional touch.
  • Livestreaming
  • Attendee networking and organization
  • Communication
  • Ticketing
  • Customization
  • Price - to add more users/headcount
  • Badge printing service - too expensive and also using an outside supplier
It is extremely well-suited for hybrid events. The fact that we can put on an event for both in-person and virtual attendees and both can connect, view the schedule, and network in different ways is extremely useful. They also have a great ticketing platform, tons of great promo widgets, reporting and more.

It would be very helpful if they could offer more customization in the interface - ability to change parts of the ticketing page (not as friendly for international events), etc. Also the pricing isn't amazing but especially for using things like badge printing (which is an integrated part of the platform). The fact that I have to work with various outside vendors depending on the event location is very frustrating and expensive.
Haylie Taylor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Webex Events has been a valuable tool for the non-profit organization I work for. This program has elevated our company-wide training conferences, with over 3,000 attendees having access to our company app displaying all the resources they need to be prepared and set up for success. The platform allows for easy communication to all attendees through the app and making the event navigation easy. In the past, it was a challenge to share resources with attendees, but Webex Events is a solution to this, as we can now have resources conveniently available on the app.
  • Webinar Display Templates
  • Managing Profiles
  • Uploading / Updating App Content
  • Error Check System
  • Larger breakout rooms in training spaces
  • Webinar chat delay for hosts
Overall this platform is easy to use and users within our organization enjoy it. The ability to structure out the tools/layout makes it a seamless process to communicate with our 3,000+ staff. The best part of this platform is the Webinar features, making it easy to promote sponsorships.
Score 9 out of 10
Vetted Review
Verified User
We use it for both digital and live events! We use it to communicate with our attendees, post the schedule, participate in games, feature brands, etc.
It helps so much with communication, and helping our attendees stay present during our events!
It also helps us feature our brands, and execute brand incentives in a fun and inviting way!
  • Clearly communicates notifications
  • Shows a clean and easy to read schedule
  • Easy for users to understand and use
  • Keeps things interactive and fun
  • Switching out from different communities is always confusing for our users
It's great for digital events and keeping users engaged and excited during the event! We love using the app games to keep users having fun, and also featuring our brand sponsors.
Score 9 out of 10
Vetted Review
Verified User
This was our first in-person conference since the pandemic and we wanted to provide a great experience for attendees. In the past, we relied on paper agendas and posters to help navigate folks to sessions. However, this resulted in multiple-page documents that took forever to create and then could not be edited once the schedule was finalized, not to mention the hours spent formatting, printing, hauling, and sorting. Therefore, we wanted to provide our attendees with an app to hold all of their conference information. Webex Events was a game changer because no conference goes as planned - speakers cancel, sessions get rescheduled, and rooms are switched. This was hassle free because we could update in real-time in the app and push notifications to our users.
  • Push real-time notifications to conference attendees.
  • Customizable agendas that are easy to create and revise.
  • Provide space to advertise sessions and promote vendors.
  • The dedicated support team was just a video call away or even faster with live chat.
  • Upgraded check-in systems allows for QR code, improving registration process
  • Customizable fields to get everyone registered from the app
  • Allow multiple emails on registrants accounts
  • Ensure Android works as seamlessly as iOS
I would not host a multiple-day, in-person conference without the support of an app like Webex Events. The app kept lines and the check-in/information table to a minimum because everyone had the most up-to-date information on their personal devices. They also strategically set up meetings with you in the run-up to the conference to ensure you are on schedule. The team supporting you is wonderful and does a great job of building your confidence in using the product.
Score 10 out of 10
Vetted Review
Verified User
Our Main Event each year is a convention. Usually, it is in person with about 4000 people. For two years during the heith of COVID we went virtual and I don't know if it would have been as successful as it was without Webex Events (Socio).

It has continued to evolve over the past few years and now we use the platform for registration and having a now hybrid event with both in-person and virtual content. This year, we will be integrating the in-person registration capabilities and using the web plugins in place of our legacy WordPress pages for the agenda and speaker information.

One of the best things about the system is that they continue to evolved and make changes routed in needs of the customer. This year we are excited that much of the speaker and sponsor management will be able to happen directly in the app by the speakers and sponsors themselves, freeing up moe time for our very small staff.
  • Customer service and attention are the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues. (addendum - while I am always worried when a smaller company gets bought by a bigger one - in the few years since Webex took it over, there has been no drop in customer service.)
  • The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
  • Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
  • Many of the changes to the product I know came from direct requests made by our organization.
  • For an organization like out with so many sessions, speakers, and sponsors, but only a few staff members, it would be nice if there was a level of access to the back end content that we could give to the speakers and sponsors for example so they could upload their own information or make needed changes. (ADDENDUM - They have addressed this situation and we are excited to try out the new capabilities this year)
  • Within the Virtual Studio - currently there is not an easy way for presenters to interact with chat or to handle Q&A.
(Updated review 3/24) There are always plusses and minuses to various platforms and nothing is ever going to be a perfect fit for everyone, but Socio (now Webex Events) has continued to provide topnotch customer service and made improvements that have been, for us, valuable additions.

There are still a few items on my wish list but it remains one of the best solutions we use at our org and everyone whom we have recommended it has had a good experience. When I first wrote this review I gave it a 9 out of 10, but since it has only gotten better since then and continues to improve, I had to up my rating to a 10 and will continue to recommend it strongly to anyone looking for an event app solution.
Score 10 out of 10
Vetted Review
Verified User
I use Webex Events for attending our customers' events and to attend online events for my sales development. I use it to network with other potential customers. I often keep in contact with people I contact during any event.
  • I like to add to calendar feature.
  • It has many benefits like landing page creation and email marketing feature to target desired audience.
  • Tracking of real time tracking of sales and revenue.
  • It should automatically show the events on the home screen which can be relevant to me. It will make me more engaged with the app.
I think best is that companies can send marketing emails to their target audience. I also love the feature - Shake to connect. It's simple and effective to connect within few seconds with someone. I also love the live audience poll. It works so smoothly.
Score 10 out of 10
Vetted Review
Verified User
We primarily use Webex Events to set up both in-person and virtual conference events. With the help of Webex events, we are easily able to engage the end user. The live display option on the Webex Events platform is also very useful as it helps us display session information, activities, and also sponsor images. Additionally, the Webex team is also very knowledgeable and supportive. They were able to work with us smoothly and were able to connect us with the right vendors to buy printers and other badge-related items. With the help of Webex Events, we have tremendously increased our value-based selling.
  • The lead retrieval option is very well thought out
  • Creating and tracking sessions is very much straightforward
  • Creating attendee groups is very simple
  • The in-app attendee engagement options like Q&A sessions, live polls, etc. are very good
  • Last minute attendee addition could be made more simple
  • Inclusion of knowledge base documents could be much more helpful
  • The virtual exhibition portion is little bit complex and can be made a lot simpler
Webex Events is very helpful for organizations like ours to constantly engage the end users. With the help of Webex Events, we can also create Onsite Badges and create onsite checkins which enables us to create a better brand experience. Also, Webex Events is very well suited for Hybrid events, which is the norm these days. I would definitely say Webex Events is best suited for organizing and hosting a professional event. The customer support offered by Webex Events is also very good. There is no automated bot that is present and there is always a human at the other end.
September 13, 2023

Webex Events Review

Score 10 out of 10
Vetted Review
Verified User
My organization and I use Webex Events for an annual event. Webex Events simplifies badge printing and registration. This tool also features an app that gives users everything they need, all in one location.
  • Badge printing
  • Registration
  • Event management via the app
  • My organization and I are new to Webex Events
  • At this time, there is nothing to dislike
  • and nothing that is difficult to use
Based on my experience, Webex Events is well suited for organizations of any size that wish to simply registration and event management - all through one interface.
Score 10 out of 10
Vetted Review
Verified User
We use WebEx Events for our National Conference that we host every 18 months. WebEx Events is our onsite app that participants use to see the schedule, hotel map, and connect with other attendees. We also frequently use the polling feature in our general sessions. It is also the tool that we use to store all documentation and resources for the conference so that attendees have ease of access both before and after the event.
  • WebEx Events is a very good experience for the user. It is intuitive and we rarely get onsite questions from attendees about where to find something in the app.
  • WebEx Events is also easy to use on the administrative side. Data loading has always been straightforward and seamless.
  • Networking is very important at our events, our attendees use WebEx Events as a tool to save contacts of those they meet and may want to follow-up with at a later date.
  • We have not yet been able to use the WebEx Events registration tool because our attendees sign up for breakout sessions prior to our event. We would like to see this capability added to the registration so that we would not have to import attendees from another system.
  • Sometimes it takes me a few tries to find the features I want to edit on the administrative side, there could be some improvements to navigation on the back-end.
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner.
Score 8 out of 10
Vetted Review
Verified User
We connect people at headquarters in different cities all over the world using this tool that allows us to call, schedule videocalls and also chat with each other in an easy way. It allows us to add our phone number too, so you can call people that is not currently using their computer if an emergency arises.
  • Notification option that is not intrusive but clearly visible
  • Videocall quality is always great
  • Easy reprogramming of events from calendar
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
I think it would work for:
  • Workshops with many people.
  • Quarterly's meetings with people all around the world.
  • If you want to create a digital training with lots of participants...
I feel like it's not as needed in videocalls that can be fixed with webex teams because of the number of participants or at events that need a more personal approach where you need everyone constantly interacting.
January 20, 2023

Giving me time back

Score 10 out of 10
Vetted Review
Verified User
We use Webex to register our attendees, collect registration fee, track income/fees, to get information to all people who have registered to the event.<br><br>Webex has been a place where I can go and get all the event information in one space. When hosting hybrid events, everything was able to be run through this one platform. This was invaluable. It gave me so much time back and allowed me to focus on other places where my time was needed.
  • Their customer service is fantastic. Easy to contact & easy to communicate with
  • Easy to track sales, Net and Gross.
  • Processing refunds or doing name changes is easy.
  • I wish Webex had more video walk throughs on their help section
I have been using Webex (formerly Socio) for over a year and a half. Now I'm very familiar with most of its capabilities, but when I started to use the platform or when I find something new, someone from the Webex help desk is always ready and willing to help me. They are easy to communicate with, easy to contact, and give detailed instructional help.
Lia Borror | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Webex Events was a perfect platform to host our client's annual meeting during the first year of the pandemic. It allowed the worldwide team to meet virtually as well as increase the attendee count above who was normally included in the in-person event. Since then we have shifted to virtual because the platform is so flexible and easy to use.
  • Easy to use way to hold virtual events
  • Simple to setup and customize
  • Awesome customer support
  • More customizable design features
  • Video hosting capabilities that connect to ALL the features
  • Allow more people to be live presenters as well as more people in video rooms
Webex Events is well suited for hosting internal events with an online web app as well as a mobile app version. It is a great way to reach many people collectively within one platform.
Mynelly Perez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We needed a platform that would allow us to replace paper programs at our convention as well as give us the ability to communicate with them and, at the same time, give the attendees the best user experience possible.
We did our first convention in person with Webex Events (Socio), and it was great. The following year, 2020, we had to quickly make decisions about how to make our convention happen virtually. Webex Events (Socio) made that happen without missing a beat. We were able to host our convention for 1,000+ attendees virtually, all run on the Webex Events (Socio) app. In 2022 when the convention was moved to hybrid, Webex Events (Socio) already had a way for us to do that. The fact that they are able to read the "Meeting" climate and keep up with it is amazing. It really has given us the flexibility to make our convention be anything that we need it to be.
  • Great Track/Meeting Layout
  • Easy for users to find things
  • On the back end it is very easy to set up
  • Billing (to have invoices or payments all in one place to pay for the software would be awesome)
  • Chat room for attendees that we can create by subject
  • Metrics are improving but could be slightly better
This tool is great for any meeting type. It really does lend itself to be customized for any type of meeting. We have used it for multiple tracks so folks can filter our tracks. We have also used it to host a virtual exhibit hall with video rooms to connect exhibitors to attendees face-to-face.
I really don't see a scenario where this could not be used.
Score 10 out of 10
Vetted Review
Verified User
We use Webex Events as our event app for in-person seminars that we host
  • Excellent customer service
  • Easy to use back end interface
  • Simple and clean design that makes it user friendly for clients as well
  • Webex Events has been fantastic for everything we need
Webex Events is great for users and back-end management of any level. Our clients rave about how clean and easy to use our event app is
Score 7 out of 10
Vetted Review
Verified User
We use Webex Events for any large scale video conferencing events and training sessions. It allows up to 10000 people to join the event and participate in polls, Q and A's, and other functions, all within an easy-to-use interface. Organizing these events is also fairly easy and allows a comprehensive suite of options and customizations.
  • Large scale video meetings.
  • Easy connection and configuration.
  • Reliable and solid connections.
  • Easier to use configuration.
  • More interaction options.
  • More host options.
Webex Events are well suited to video meeting events or video conferences, with a large number of users joining from several locations. It allows them to easily connect with whatever device they have and interact and participate as must as they want. It also works very well in terms of management of users and gives lots of options to keep them engaged.
Score 10 out of 10
Vetted Review
Verified User
We used it in our hybrid event to be able to present the students musical performances to parents from all over Quebec who could not travel to see them on stage. Also, we used it to send information to all the music directors instead of sending a ton of emails with all the information.
  • Import in bulk informations
  • Links between all the informations available
  • App
  • Easier to install a link between a POP (point of purchase) for hybrid event and app
  • Download pictures or visuals directly instead of a link when import in bulk
  • Lower price per user for non-profit
be able to share an online event at the same time as a face-to-face event and contain all festival information in one place. Being able to present student musical performances to parents who cannot travel is a benefit that was greatly appreciated this year. On the management side, having to enter the information in one place for the music directors allowed us to maximize the work time allocated to these information distribution tasks.
Score 10 out of 10
Vetted Review
Verified User
We use Webex Events for our annual user conference. We have used the app at live events, as well as managed virtual conferences completely through Webex. The ability to have a registration, the event app and website, session streaming, networking, etc. all in one place is extremely valuable to us.
  • Their customer support is fantastic. I can always get a quick answer through their chat function, and everyone I have spoken to has been great.
  • The attendee-facing event app and website are really easy to use. Our team has to do very little troubleshooting with customers.
  • The streaming function with Restream is fantastic. We can set up professional-looking sessions with banners, videos, music, title slides, etc. without hiring a third party to manage because they made it so easy.
  • I wish session recordings was managed differently. You should be able to have a list of all the sessions and be able to download recordings from one place.
  • It would be nice to be able to customize the look of the desktop event site more.
Webex Events is a fantastic tool that any size company can take advantage of. It is easy enough to use that a small team can manage an event, but robust enough for larger events and teams who want to take advantage of more features. You can host a highly produced general session with multiple presenters, slides, and video transitions, and small, intimate breakout discussions all in the same app.
July 28, 2022

Great & Reliable!

Score 10 out of 10
Vetted Review
Verified User
We used Webex Events for our hybrid conferences and festival. It helped us stay connected to our members during the pandemic. It also allowed a cheaper and more reliable option for those who could not travel during the time or did not feel safe traveling. We tried other platforms, but ultimately Webex was the best.
  • Communication
  • Customer Service
  • Easy to use!
  • Chat functions within the spaces.
Webex Events was perfect for our hybrid Fall/Spring conferences and our Annual Festival of New Musicals. It helped us easily stay connected with our members who needed a cheaper option during the pandemic and allowed them to join us completely online. We loved all the functions and would use it again and again.
Bri Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Socio (Webex) to host our annual user/customer conference. We've used it for two years now, and the product was amazing when we started, and it has continued to evolve. Their support teams are incredible, and the product is so easy to use. It was a great experience for the admins and for the event attendees.
  • Event Management
  • Attendee Engagement
  • Engagement Reporting & Analytics
  • Registration Management
  • Backend navigation
The platform is dynamic, and would be great for a recurring event series (events are so easy to copy), annual conferences (our use case), and hybrid events.
Carter Halliday | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Interactions in our organization has been the most productive move that has enhanced development infrastructure. It gives me great space for engaging customers from each everywhere. During marketing campaigns we can freely interact with clients from social media platforms. Reaching remote marketing teams and connecting with sales representatives has been more productive than ever before. Webex Events has all modern tools that bring great conversation experience across the company teams.
  • Connection with remote teams.
  • Engaging audiences from anywhere.
  • Sharing ideas with colleagues through online discussions.
  • I have not experienced any area that requires changes.
  • The modern features performs best.
I highly recommend this platform to other organization for all webinar events. When I am presenting task to my colleagues, sharing screen with my audience has been great with webinar Events. It has all chatting and video interaction tools that enhance great communication. New users familiarize faster with all tools since it has simple user instructions.
Andrew Brandt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We utilized it in February 2021 as we pivoted from doing regional in-person conferences to one national virtual conference. We used it as an event platform for that conference and utilized its features to try and replicate most of the aspects of our in-person conference experience. Going into our next conference cycle we utilized it to create the mobile apps for our in-person conferences as well as continue to use it as the platform for a virtual events.
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
  • There are some features we did not want to use that we were not able to remove from taking space on the front page of the user apps.
  • During our first time using the platform there were some issues on their back end with the number of users we had joining our event. They owned the problem and we were compensated. Their back end has greatly improved since then and we used them the following year with no issues.
  • When using the most restrictive setting for user access, we did have some users have difficulty logging in. This was mostly user error, but there were some cases where it did not seem to be.
It's a great platform for a virtual event as well as an easy way to create a phone app for an in-person or hybrid event. It's especially good if your event is not simply open to the public and you want to restrict access to the content to those who have paid/registered etc.
May 13, 2022


Sarah Kragness | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Webex Events with several of my clients. Many of my clients are rare disease organizations and Webex has so many accessibility options along with a crazy amount of customizations. All Icons, colors, etc. are customizable which is great and makes these rare disease communities feel more connected to the event. For instance, I work with an organization that has a large deaf and blind community. For the icons, we changed the announcements icon to an ear with a hearing aid. For the attendee's icon, we switched it to a person with a cane, a person with a guide dog, and a person. This is truly the best platform I have found so far (and I have looked at many).
  • Accessibility
  • Customization
  • Live Streaming
  • Event Game (gamification)
Honestly, Webex Events is great for any scenario. The only scenario it wouldn't be useful is if it's just an in-person event and not hybrid or virtual. There are so many great features on this event platform. I highly recommend it.
Jason Staker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Webex Events is the most preferred platform in our company that helps us in creating the most productive teams together. My project team organizes events online to cut traveling costs and accommodation expenses. This tool has all features that can easily help in organizing successful virtual meetings without downtime. When providing instructions to my juniors on the right project implementation path always deliver the best experience. Presentations with this platform bring out the best with clear voicing and high-quality notes and video displays.
  • Presentating project guidelines to my colleagues.
  • Bringing my audience together via virtual connection.
  • Calling and video chatting with customers and workmates.
  • Every feature has the right tools.
  • I have not discovered any new feature that can be added.
I have worked with Webex Events for several years now and the performance has been the best compared to other tools. I manage to conduct online classes and listen to my colleague's submissions without any challenge. It has an autosave tool that enables the absent members to access my content at a later time. It has simple and flexible features that can be customized to fit our demands.
Score 8 out of 10
Vetted Review
Verified User
WebEx Events is used in our company to arrange events, conferences, meetings, and annual events. WebEx Events has a good customer-valued UI and can be easily used to talk with them and meet with them. WebEx Events helped us to make some relations with customers and attendees there and made some sales through it.
  • Streaming
  • Event organizing
  • Messaging
  • Events
  • Meetings and conference
  • Customer chatting
WebEx Events is mainly used for online events. Now it is used for hybrid events. If a company is going to arrange an event, then WebEx Events is one of the good platforms. They also have a lot of options and a good user interface. It have good streaming and good chatting features while in WebEx Events.
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