Webex Events (formerly Socio)

Score8.9 out of 10

121 Reviews and Ratings

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Categories & Use Cases

Media

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.

Screenshot of the Webex Events (formerly Socio) Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Category average: 7.8
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 7.8
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.5

Mobile Application
A dedicated app for iOS and/or Android.
Category average: 8.3
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 7.9
Branding options
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
Category average: 8.2

Shalini Arora View profile

Technical Specialist in Information Technology at Capgemini (501-1000 employees employees)

Use Cases and Deployment Scope

Formerly Webex Events was Socio application that we are using for hosting town hall meetings inside or outside the organisation. It is very good because it doesn't have any limitation for large no of audience. Allow us to getting surveys & feedbacks during the meetings without any hassle. It gives the simple and easy to use UI where we can handle all the controls of the application. It is good and recommended for hybrid & virtual events.

Pros

Wide of range of features and no limitations for audience.
Easy to host hybrid as well as virtual events.
Gives transparency and realtime insights of the audience.

Cons

Web application is not good as mobile or desktop app.
Limited 3rd party integrations.

Return on Investment

Audience tracking for better analytics.
Brands promotions through events.
More engagements and productive for audience.

Amanda Morehead View profile

Program Specialist at Orange County Public Schools (10,001+ employees employees)

Use Cases and Deployment Scope

We used the Webex Events app for our district wide day of professional learning. We set it up almost like a mini - conference with all of the sessions and speakers listed for our teachers to be able to view during the day of learning. We also used it to share time sensitive messages to them through out the day.

Pros

easy to use
great customer service/help
clean design

Cons

being able to schedule speakers to more than one room if they were in multiple sessions

Return on Investment

our teachers loved the new feature of an app and it increased the overall engagement

Akriti Chawla View profile

Lead Technical Specialist in Information Technology at GlobalLogic (501-1000 employees employees)

Use Cases and Deployment Scope

This is one of the professional platform for organising employee engagement in our organisation on very large scale. It works in every situations like registering, allocation of resources and audience engagement & analytics. We can promote our brands and sponsor in our events with customised branding using the inbuilt tools. Application ensure robust security & audio/video quality with zero downtime. It is very useful in our HR department for organising the events weekly for active employee engagement.

Pros

Live streaming with promoting of our brand sponsors.
Flawlessly works in large events.
Easily integrate with other Webex solutions.
Saves times from in person events.

Cons

User Interface needs modernisation.
More features to be added like adding of quizzes and surveys.

Return on Investment

Reduce events maintenance & organising cost
Gives transparency, flexibility and productivity in events.
Preplanning makes events more successful and reduce efforts.

Other Software Used

Webex Meetings

Verified User

Employee in Marketing (1001-5000 employees employees)

Use Cases and Deployment Scope

I use Webex Events to tame and centralize what would otherwise be very scattered workflows in my day-to-day. My team and I handle these really big travel expos and partnership summits quite often. These would be a nightmare without Webex Events. I can't even imagine managing these without it.

Pros

Building complex agendas
It has very useful built in engagement tools
uniform branding in webinars

Cons

The sponsor and exhibitor portal is way too rigid. I struggle alot when trying to give the team creative freedom while planning events together

Return on Investment

we've seen the biggest Roi as we lean more into hosting hybrid events. The workload goes down by about a quarter
The analytics lets me spot opportunity spots then share it with stakeholders

Other Software Used

Wrike, HubSpot CRM

Verified User

Employee in Product Management (1001-5000 employees employees)

Use Cases and Deployment Scope

It helped us reach to the wider audience both inside and outside the organization, for the meetings like town hall, connecting to external vendor base etc. The limitations with apps like team or zoom are their reach when it comes to wider audience, WebEx Events solves that very problem for our company.

Pros

It's event management functionality is great, one stop solution for the same.
Can move from physical to virtual format quite easily
Data gathering and insights from large scale meeting are certainly useful

Cons

It's interface needs to be more intuitive, functionality still needs to be searched.
Can add QR generation functionality for one stop signing/registering.
Connections and credentials working with Microsoft office suite would be great.

Return on Investment

Reputational impact would be seamless connectivity with the audience, no more drops or lags
Less cost of set up when you compare with typical confrence setup or physical meet ups
Ease of access to registration and vendor data

Alternatives Considered

Microsoft Teams Rooms and Zoom Rooms

Other Software Used

Microsoft Teams Rooms, Zoom Rooms, SAP Concur

Cvent Event Management

Bizzabo

RingCentral Events

Webex Events (formerly Socio)

What is Webex Events (formerly Socio)?

Categories & Use Cases

Media

Key Features

Top Performing Features

Calendar integration

Meeting initiation

Integrates with social media

Areas for Improvement

Mobile Application

Dashboard / Report / Visualization Interactivity on Mobile

Branding options

Reviews

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Cons

Return on Investment

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

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