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Reliable and Easy to Use
November 12, 2022

Reliable and Easy to Use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Access Rights Manager (ARM)

We are new to ARM and already have other SolarWinds products that we use. So far it has been working well for our needs. We are still trying to set up the SMTP portion to get automated AD reports via email. It has also helped immensely in helping us discover where the nested shares are in our clients' folder structure systems. One suggestion would be to offer some training during the implementation process. While the application is quite intuitive, it would add to a better implementation experience.
  • AD Reports
  • Folder permissions discovery
  • Implementation process
  • Saves us time with monthly AD reports.
  • Allows us an effective tool to address the issue of nested shares and standardizing folder permissions.

Do you think SolarWinds Access Rights Manager (ARM) delivers good value for the price?

Yes

Are you happy with SolarWinds Access Rights Manager (ARM)'s feature set?

Yes

Did SolarWinds Access Rights Manager (ARM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SolarWinds Access Rights Manager (ARM) go as expected?

I wasn't involved with the implementation phase

Would you buy SolarWinds Access Rights Manager (ARM) again?

Yes

Overall, Solar Winds Access Rights Manager (ARM) is reliable and easy to use once you figure out how to get what you want from the tool. They have both a client and web version of the tool that can be used. Each one has different functionality so just have to remember where to go to do the task you want. We are still early in our usage, but so far it seems to be working well!