SolarWinds IPAM: You need it
June 04, 2020

SolarWinds IPAM: You need it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds IP Address Manager (IPAM)

Currently, we use IPAM to verify systems active on the network. Mostly servers and network-attached devices. This allows us to keep track of IP space and what is not set up properly for monitoring. So if you cannot ping it, is it there? Like the tree in the forest, did it make a sound? It also helps with the reservations of devices that need static IPs. Are my devices in DNS properly? IPAM helps me determine reverse looks ups for hosts in DNS. These items and some others were the determining factors for purchasing this software.

Pros

  • Keeps track of IPs using scheduled scans.
  • I can run reports to tell me what my subnet usage is and provide the data to back it up.
  • It's web-based. I don't need a thick client and no Java/Flash needed.

Cons

  • Nothing to see here. We are happy with the product.
  • Great community support, not really a bad thing.
  • We can see things that were unknown. That is always a plus.
  • All sorts of teams can view the same data. I can also limit who has access and what types of details my teams can view. This has improved our team's knowledge and understanding of the companies resources. Always a good thing!
  • I like to think of negative points to any product I use. I can't think of any at this time.
  • There's a demo option so you can try it first and purchase afterwards.
We've used Microsoft Excel, not the same thing here. No comparison to automated software with regular/automated updates. In house apps to monitor IPs were used for some time. They proved good for that purpose but not the scope of the need to monitor and display the data to different departments/teams.
The engineers they employ are technical and easy to understand. Many times I place requests with issues regarding the software and the engineer is aware and knowledgeable about my request. Critical issues get escalated quickly and the resolution is fast. I can also research my problem in the community to see if there's a quick fix that someone else has experienced/resolved. My account manager also provides help when running into issues that need more urgent attention. Other team members have noticed the quick response of the support provided by the company. Lastly, the application is reliable enough that I hardly open tickets for it. Always a good thing!

Do you think SolarWinds IP Address Manager (IPAM) delivers good value for the price?

Yes

Are you happy with SolarWinds IP Address Manager (IPAM)'s feature set?

Yes

Did SolarWinds IP Address Manager (IPAM) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds IP Address Manager (IPAM) go as expected?

Yes

Would you buy SolarWinds IP Address Manager (IPAM) again?

Yes

SolarWinds Network Configuration Manager (NCM)
How do you keep track of your IP subnets? Is there an automated process for IP address requests? IPAM can help you with that and more. Want a web-based tool you just need to view things quickly? I can customize what is critical and have a NOC view for my support team(s). The community is awesome. You get input from all those using Solarwinds on what works well, how to improve monitoring, or an example of how to monitor something more efficiently. There are many different aspects that make this product well suited for IT environments.

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