Easy to use and great support team in the US!
February 26, 2019

Easy to use and great support team in the US!

Joe Slitzker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Configuration Manager

We use NCM by SolarWinds to back up our configurations, inventory hardware, and create change reports to watch for unauthorized changes and/or in troubleshooting to help find things that recently changed if an outage occurs.

Pros

  • Regular Configuration Backups.
  • Configuration Change Reports.
  • Hardware and Health Inventory.

Cons

  • Updated GUI.
  • Better integration with third parties such as Cisco -- they're working on it, but it's not quite ready.
  • NCM has eliminated homemade scripts for the backup of device configurations.
  • Policy reports allow for finding areas to improve our configuration settings for hardening images.
I've used other products like Nagios and other open source tools. NCM is a much better enterprise-ready solution, and the support they provide (US-Based, by the way), is top-notch.
I highly recommend NCM if you don't have a way to centrally manage your networking environment, or if you need a way to keep track of changes made to your device configs.

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