Spanning is an Excellent Salesforce Backup Solution
September 18, 2018

Spanning is an Excellent Salesforce Backup Solution

JP Geygan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Spanning Backup for Salesforce

Spanning solved a critical problem for our organization by allowing us to backup both records and metadata with an easy-to-use, in-app tool. We no longer automatically back up all of our Salesforce information, which is the product of dozens of hours of work, daily, and recovery of both large swaths of data and specific records is simple.
  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.
  • Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
  • While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.
  • We've not measured ROI, but the cost of Spanning is exceptionally reasonable.
We are a small organization, so Spanning's pricing was particularly attractive (it is priced on a per-user basis and has no minimum). We view a backup application like Spanning as absolutely critical as we have spent dozens of hours constructing a custom framework and populating data. Spanning provides us this comfort.