Item: Splunk Real User Monitoring (RUM)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We are using this product to get move visibility of our user's issues and measure user experience of server-side applications. It helps us to reduce MTTR and better visibility of user activity per session helps us to have a proactive approach with a better service-oriented approach. Many out-of-the-box integrations also made our life easier for implementation.

Pros and Cons

Easily to find errors and fix them
Detailed inspection of user's data
Great dashboards that provides important insights

the analytics side of product can be better
Cost model to be company friendly
Product Documentation can be better

Most Important Features

SIEM Platform
Log Analyzer
Users actions monitor
Alerting and Orchestration of responses

Return on Investment

Preventing User's downtime
Stable environment
Security increased

Alternatives Considered

Elasticsearch

Elasticsearch is an open-source app with all that it's mean. It's a great competitor yet it will require us many man-hours to create a solution that will provide similar to what Splunk already has out of the box. Therefore we preferred to have Splunk as our product in order to increase time to market for SIEM solutions.

Key Insights

Do you think Splunk Real User Monitoring (RUM) delivers good value for the price?

Yes

Are you happy with Splunk Real User Monitoring (RUM)'s feature set?

Yes

Did Splunk Real User Monitoring (RUM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk Real User Monitoring (RUM) go as expected?

Yes

Would you buy Splunk Real User Monitoring (RUM) again?

Yes

Likelihood to Recommend

This product provides us solutions for a need for security operations, automated response, as well as mapping adjusting of security components. It provides us good SIEM fundamental platform. We are also using Splunk for information assurance, system alerting, and compliance aspects of IT area. Its integration with 3rd parties have good benefits for initial phase.

Great Product that delivers value

Overall Satisfaction with Splunk Real User Monitoring (RUM)