Real user monitoring in SPLUK way.
April 27, 2022
Real user monitoring in SPLUK way.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splunk Real User Monitoring (RUM)
In our environment, Splunk RUM is used to reduce the troubleshooting time during Major Incident Management. It gives us End-to-End visibility of what is happening inside the application thus helping to locate the issue faster in times of need. The tool helps us to take proactive measures to improve the customer-facing application with the help of the user activity report and its various feature.
Pros
- Correlation of issue for Complex application.
- Easy to adopt user experience setup and interactive reporting.
- Error handling and performing automated workflow based on the known error.
Cons
- The setting baseline for AI-driven troubleshooting requires more documentation to implement.
- Room for integration with open sourced or inhouse monitoring tools.
- Required more flexibility on setting up mobile OS performance metrics.
- Complete User-Activity Capture.
- Eliminate Customer-Facing Issues.
- End-to-End Visibility.
- MTTR reduced.
- Integration with different tool made the collaboration faster.
- Troubleshooting time cut down and more focus on the problem-solution has been achieved.
- Dynatrace, SolarWinds Log Analyzer (LA), New Relic and Micro Focus Real User Monitoring (formerly HP Real User Monitoring)
Splunk is more lightweight and affordable in terms of managing small or mid-sized environments. Setup is fast and deployment time is quick. The OOB feature also makes it start using right away. Different integration options are also API-based and room for development is enormous. The dashboards are query-based and response time is quick.
Do you think Splunk Real User Monitoring (RUM) delivers good value for the price?
Yes
Are you happy with Splunk Real User Monitoring (RUM)'s feature set?
Yes
Did Splunk Real User Monitoring (RUM) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Splunk Real User Monitoring (RUM) go as expected?
Yes
Would you buy Splunk Real User Monitoring (RUM) again?
Yes
Comments
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