The Best SOAR Platform for messy enterprise environments
December 09, 2025

The Best SOAR Platform for messy enterprise environments

Cole Ballen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk SOAR

The way we use SOAR varies from client to client and industry to industry. For example, for healthcare clients whose doctors insist on using ancient apps on Ipads. Instead of manually looking up geolocation, correlating user history among other things, Splunk does all of that in seconds

Pros

  • Taking chaotic alerts and enriching the heck out of it with structured intelligence from multiple sources
  • Playbook debugger
  • cross tool incident execution
  • rapid integrations with the Splunk SIEM

Cons

  • the versioning system occasionally breaks previous working blocks when you publish new versions
  • Automating repeated tasks like identity offboarding which has become a gold std substitute for multiple analyst hours
  • The auditability capabilities strengthen compliance postures for our clients in regulated industries
Honestly, it's a bit of a love-hate thing. On one hand it's insanely powerful but on the other, the workflows can be a real headache. You need multiple hours to get comfortable with it.
I used Sentinel in a previous role but currently I'm majorly focused with Splunk. Reason being Splunk is just way better at handling the messy enterprise reality.

Do you think Splunk SOAR delivers good value for the price?

Yes

Are you happy with Splunk SOAR's feature set?

Yes

Did Splunk SOAR live up to sales and marketing promises?

No

Did implementation of Splunk SOAR go as expected?

I wasn't involved with the implementation phase

Would you buy Splunk SOAR again?

Yes

I've had a pretty good experience using Splunk for my dat to day. Anything related to volume enrichment and phishing triages you can expect it to thrive. However, when the playbooks become huge, or just for quick one-off automations, it will get really clunky

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