Item: Spokal
Rating: 10
Author: Matt Wilson

Overall Satisfaction with Spokal

Use Cases and Deployment Scope

The minute I discovered Spokal I knew it was something special and has become an integral part of my business. First I implemented it as a trial for my own marketing and having seen that it works I'm currently in the process of rolling it out across all clients. I run a small business and Spokal has significantly streamlined my operation making time savings and freeing me up to concentrate on business development. Furthermore, it's aiding that process by generating enquiries.

Pros and Cons

Pros

Comprehensive set up process with prompts along the way letting me know what I need to do next
Excellent SEO guide for blog posts so I know all important areas are covered
The twitter builder feature has delivered tons of new followers relevant to my business and target audience
Stress free content creation with the confidence that my content will be shared across the major social networks
Built in data capture tool
Built in image sourcing
Automatic publishing
The calendar feature allows me to schedule sharing across social media and edit each update on the fly
Analytics data showing how my content is performing and growth patterns as a result

Cons

The ability to download or export the data as a report
Integration with other blog platforms other than Wordpress

Return on Investment

More Twitter followers
Better engagement with my content, i.e. more shares, comments, etc
More enquiries

Likelihood to Renew

Spokal delivers everything I need to serve my clients in one place. It's so easy to use and their customer service is always available and responsive, there's no need for me to look elsewhere.

Likelihood to Recommend

For current Wordpress users Spokal is outstanding and highly recommended. For clients who don't already have a Wordpress blog it's a bit tricky as I need to first sell the benefits of using Wordpress in order to get them on board, but in all honestly I would recommend Wordpress anyway, it just slows the process down having to design and install Wordpress before we can get started.

Spokal Support

Support Rating

The guys at Spokal listen and act upon every single message I send. Nothing escapes their attention and they always seem delighted to be going out of their way for me and deliver outstanding customer service - probably the best I've ever received. That's no exageration, they show a genuine care for feedback and a practical approach to executing requests. When you see something you've suggested being implemented into the software you're using, there is no greater indicator that somebody is listening. Great guys, can't praise them enough.

Comments

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I'm so glad I found Spokal

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