Storylane makes telling the story of your software easy.
June 09, 2022

Storylane makes telling the story of your software easy.

Shawn Gordon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Storylane

We have a very complex product with a lot of variations. We used Storylane to quickly illustrate specific use cases to walk people through what was involved. I found the user engagement to be huge, it was a great mid-way between a video and a written document.

Pros

  • Allows you to easily grab the visual assets to create a walk through.
  • The analytics that are integrated give you a very specific view of engagement.
  • Even the most complex web pages can be saved in Storylane, definitely a robust engine.

Cons

  • The relationship between "pages" and "steps" can get very confusing if you are having to do a mass revamp of a saved story.
  • Some of the interface is less than intuitive than it could be.
  • I'm not a fan of mouse over features, I realize it is a modern metaphor, but it's a bad one.
  • Branding.
  • Analytics.
  • Change log.
  • We were getting thousands of engagements on our Story's.
  • We are able to use them as an educational resource when potential clients asked a question.
  • The SDR's were able to use them as assets to create interest.
They are both good products and pretty similar. Navattic definitely had some strong features, but with Storylane, they were incredibly responsive to requests for help and feature requests and it just "looked" better. Storylane also "felt" better in terms of working with it. There were some design flow decisions made with Navattic that I found to be a bit counterintuitive.

Do you think Storylane delivers good value for the price?

Yes

Are you happy with Storylane's feature set?

Yes

Did Storylane live up to sales and marketing promises?

Yes

Did implementation of Storylane go as expected?

Yes

Would you buy Storylane again?

Yes

Basically if you want to provide a walk-through of a website, then Storylane is well suited. I can't think of a scenario where it is less appropriate unless you are trying to use it for something it isn't intended for. I'm not sure if it will work with a WASM page, so if you are working with WASM, you should at least test that out.

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