Sumo Logic
July 22, 2021

Sumo Logic

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sumo Logic

Sumo Logic is used purely within the corporate IT area of the business as a limited access storage location for logs as part of a larger solution to help with ISO 27001 certification.
  • Extremely versatile
  • Good user management
  • Helpful support
  • Quite complex set up
  • Steep learning curve
Net Positive ROI - Sumo Logic has provided a great data warehousing platform which is heavily locked down to provide a secure log analysis platform as part of our overall ISO 27001 compliance project.
  • Built-in/native behavioral analytics (baselining)
  • Native log ingestion from multiple public clouds, widely used SaaS applications, and traditional logging
Very effective - once we spent some time getting the config and dashboards right, we feel confident that Sumo Logic was showing us what we wanted to be able to see.
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.

Do you think Sumo Logic delivers good value for the price?

Yes

Are you happy with Sumo Logic's feature set?

Yes

Did Sumo Logic live up to sales and marketing promises?

Yes

Did implementation of Sumo Logic go as expected?

Yes

Would you buy Sumo Logic again?

Yes

Support has always been very helpful - quick to answer and able to give us accurate and clear pointers. There is also a knowledge base and a certification available.
We did not use professional services from Sumo Logic.
Pricing seems clear and fair for the product.
Sumo Logic can deal with large amounts of data very well and has incredible processing power to give you real meaningful interpretations of the data you give it. It requires some time to get the best out of it and will only be as good as the data you feed into it.