Overall Satisfaction with Symantec Endpoint Encryption
At my small hospital we use Symantec Endpoint Encryption to protect our roaming devices. We needed a solution that didn't require Microsoft Windows Enterprise (bitLocker) and didn't require the end user to sign in with different credentials. The pre-os screen prompts the end user for their Active Directory sign-in and then bypasses the windows sign in and uses the already captured credentials.
- Single Sign On
- User Interface
- Global Management
- Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
- New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
- We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
- Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.