Symantec NetBackup Appliance Review
February 18, 2016

Symantec NetBackup Appliance Review

Veerendra Patil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Symantec NetBackup Appliance

I have been working with Veritas NetBackup for more than 10 years. It is more stable and scalable. Veritas Appliance is a single vendor approach, so end clients can contact a single vendor for all the issues and support. It can scale to the requirements of medium to enterprise sized business.
  • End users can avoid all the testing phases of the software (NetBackup) and it will save their time and effort to start their backup environment.
  • End users can use all the features of NetBackup . Software and hardware compatibility is verified and confirmed from Veritas. End client doesn't need to worry about the software/application(NetBackup)/OS patches.
  • We cannot make an appliance in Cluster Mode.
  • Cost is little bit high for a medium size business.
  • Need to look for flash disks for OS for appliance which can perform with speed.
  • We love Veritas and their product so I don't see any negative impact
  • Deduplication
  • AIR (Auto image replication
Symantec NetBackup Appliance comes with a 30 day trial. An end user can test the appliance and its features before they start using the appliance itself.

Using Symantec NetBackup Appliance

We provide services.

Evaluating Symantec NetBackup Appliance and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Analyst Reports
  • Third-party Reviews

Symantec NetBackup Appliance Support

Support is great so far.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Yes - no some time yes