Item: TalentLMS
Rating: 7
Author: Jay Hodes

Use Cases and Deployment Scope

TalentLMS is being used to offer required HIPAA Security Awareness & Privacy Training classes to the workforce of our clients. As a small business, I am the primary administrator in developing and implementing the various courses we offer. The training classes address a regulatory requirement to provide this training. By offering clients an easy self-enroll process, it eliminates the need to manually enter those needing to take the training.

Pros and Cons

The ability to "clone" courses to make easy to customize the title for each client.
Outstanding Support team. Issues or problems are responded to in a quick manner.

The cost!! Compared to other LMS companies, TalentLMS is much more expensive based on the number of users.
In the administrator role, you cannot see the full name of the training program, especially those with very similar titles.

Return on Investment

The biggest ROI is the ability to easily meet regulatory requirement for training.
The ability to be able to offer a LMS platform for training.

Alternatives Considered

TalentLMS is more all-inclusive with a lot of great options and the ability to upload PowerPoint presentations. Some of the other LMS companies required other software ad-ons, oftentimes with a cost, to meet functionality. Some other companies use a different format for training reports. Unlike TalentLMS, in which Excel-based reports are very easily generated.

Support Rating

Support requests are responded to, oftentimes, within minutes. Support responses will sometimes include a video to demonstrate how to fix a problem or address a particular issue.

Key Insights

Do you think TalentLMS delivers good value for the price?

Are you happy with TalentLMS's feature set?

Yes

Did TalentLMS live up to sales and marketing promises?

Yes

Did implementation of TalentLMS go as expected?

Yes

Would you buy TalentLMS again?

Yes

Other Software Used

Stripe

Likelihood to Recommend

As a compliance company, TalentLMS is well suited to roll out and track training for thousands of client workforce members. As mentioned, the ability to self enroll by creating a separate URL clearly helps to cut down on the burden of having to manually enroll anyone needing the training.
From a healthcare industry perspective, the training course we develop in TalentLMS is very appropriate in helping our clients meet this regulatory requirement.

A Great LMS Platform, but it is Expensive

Overall Satisfaction with TalentLMS