10 points for Tenfold
August 31, 2017

10 points for Tenfold

Felix Hechel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tenfold

Tenfold tracks notes, how in depth I'm connected with my customer and leaves the option to track opportunities within my SalesForce profiles.

  • Fully automated in logging my notes and recording all necessary information.
  • I am only having to log information for customer calls in one place and it converts to all other avenues. I love that it's a time saver.
  • Call tracking is exceptional. I am able to see when I made the most calls and when I was actually connecting to the most people.
  • The only slight complaint I have is that sometimes I have to click a phone number multiple times before it call. This happens very rarely.
  • The peace of mind that you get from using a program that will save your notes for the next time you get in touch with them so you don't have to remember everything or write it down elsewhere. It is always attached to their number and so you will always have access to them when you need to get in touch with them.
Well suited for high-activity sales environments. Could not see it being very beneficial for non-phone based firms