westlaw review
Updated May 22, 2025
westlaw review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Thomson Reuters Westlaw
For staying up to date on new case law and legislative developments. The products keep me on track with new laws and allow me to reduce risk for our organization.
Pros
- legal news
- case law research
- legislative research
Cons
- price could be a bit lower
- price could be a bit lower
- I think the price is just a little high
- I think price could be 10% lower for better ROI
stacks up very well with competitors and chose Westlaw as I had prior experience with the product.
Do you think Thomson Reuters Westlaw delivers good value for the price?
Not sure
Are you happy with Thomson Reuters Westlaw's feature set?
Yes
Did Thomson Reuters Westlaw live up to sales and marketing promises?
Yes
Did implementation of Thomson Reuters Westlaw go as expected?
Yes
Would you buy Thomson Reuters Westlaw again?
Yes
Using Thomson Reuters Westlaw
7 -
legal compliance
1 - provides liaison with company contact
- legal research
- staying up to speed on new developments
- risk mitigation
- none at this time, same as research for new cases and new legislation
- we are looking at using the product for developing training materials in the future
- leveraging AI solutions for making research more efficient and proactive
Evaluating Thomson Reuters Westlaw and Competitors
- Scalability
- Integration with Other Systems
- Ease of Use
product works great
nothing
Thomson Reuters Westlaw Implementation
- Implemented in-house
Change management was minimal
- none
- system integrated well and easily
Thomson Reuters Westlaw Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Poor followup |
no, did not need it
could not get the results needed so sought support and was assisted
Using Thomson Reuters Westlaw
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Convenient Feel confident using Familiar | None |
- case law research
- citation search for status of court cases
- researching secondary sources
Yes - works well, only issue is phone use is not as helpful given small screen size. but a tablet or laptop works very well.
Comments
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