review

It has been easy to integrate, and get it running. We are using limited features, and the value is limited. Sales can get arrogant (we are the #1 marketshare) and we are going to increase fees because of or position. The long term viability of the relationship is questionable because of the lack of support, price increases, and arrogance of the relationship. We decided to renew the contract at this time vs looking at other options seriously, but we will definitely evaluate other options in two years when we renew. The sales team looks at closing the deal and then disappears. This is not viable in how we run our own (or any) business, so I am surprised that TIBCO thinks that they can get away with it.