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Jasper Reports Server needs work with authencation
Updated May 22, 2018

Jasper Reports Server needs work with authencation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Jaspersoft

  • Reports are easy to access/use for end users.
  • User rights are easy to see how they break down for each user.
  • Jasper Reports Server really needs support for CAC (common access card) authentication or at least allow external authentication to authenticate internal users. My goal is to put a unique identifier, found on each CAC, as an attribute on each internal Jasper Reports Server accounts. I then want to authenticate users by making reference to this attribute then logging the users in as an internal user. I currently have my setup working with externally defined users, but it is a pain and I am trying to move to internally defined users.
Jasper Reports Server was selected because it is a standalone web application that can host reports. I myself haven't evaluated other products. The only other alternative may be to stand up our own web application and handle the user authentication ourselves.
The main issue is authentication configuration. If someone can get past the complexity of that, Jasper Reports Server is a good option for reporting needs. If someone doesn't have a lot of time on hand to fool with very difficult authentication configuration, I would not recommend Jasper Reports Server.

Jaspersoft Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
7.5
Pixel Perfect reports
8
Customizable dashboards
Not Rated
Report Formatting Templates
7
7.0
Drill-down analysis
Not Rated
Formatting capabilities
7
Report sharing and collaboration
Not Rated
9.0
Publish to Web
9
Publish to PDF
9
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
10.0
Multi-User Support (named login)
Not Rated
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
Not Rated
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
5.0
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
5
Customizable Platform (Open Source)
5

Support and Training

It takes a good bit of back and forth to get to the bottom of the complex issues i open cases about. Also i was paying for the top tier support and was hoping for faster resolutions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Need to explain problems multiple times
  • Implemented in-house
Not happy with the non-native support of CAC authentication and would probably switch to a different product that did, even if it had half the features.
  • In-person training
  • Self-taught
Learned how to handle CAC authentication and how to create/add reports as well as access controls.
There were details left out that I had to learn on my own.
End users don't need training but administrators need some instruction.

Using TIBCO Jaspersoft

40 - Management and oversight
2 - Need technical savy personnel. If you require non-natively supported authentication, you need a software developer.
  • Fast report creation
  • Easy user role assignment
  • Easy report permissions
  • N/A
  • N/A
As of now i know of no other viable solutions and this product is working for me as of now.

Evaluating TIBCO Jaspersoft and Competitors

Yes - Oracle Discoverer was replaced since it it's no longer supported.
  • Product Features
  • Product Usability
The ability to upload a new Jasper Report on the fly without a restart is the main reason for this product.
No changes.

TIBCO Jaspersoft Support

Yes - Support is required for government else I wouldn't get it.
I had an issue importing the standard css design template and the Jaspersoft support person was able to supply the zip file I needed to import into Jasper Reports Server.

Using TIBCO Jaspersoft

End user usability seems to be pretty good but not perfect.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Report downloading is very easy and available in major formats like PDF and Excel
  • Backend CAC external authentication is difficult but fine other than that