Spotfire Meets Our Needs, Across the Organization
Updated September 11, 2017

Spotfire Meets Our Needs, Across the Organization

Tim Daciuk | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spotfire

Spotfire is being used by several departments across the organization. Spotfire provides us with the ability to create visualizations and dashboards from the data that we have collected. In addition, it allows us to build and deploy complex predictive models. The business problems that it solves are: 1) what are the characteristics of our device performance and can we see/understand aberrations in that activity, and; 2) what do our financials look like and how are we as an organization performing, what are the issues we face, and, can we project/forecast upcoming performance and issues.

Pros

  • Easy to get data into Spotfire, and to combine data from many sources.
  • Easy to create and edit visualizations to meet the needs of the issue and/or end user.
  • Dashboards can be built that deliver insight along with flexibility to allow end users some capabilities to explore the visualizations or customize the inquiry.
  • Can provide or deploy advanced analytical models.

Cons

  • There is a need for additional graph types. The visualization set that comes with Spotfire is becoming rather limited.
  • Working with R is rather difficult.
  • There is no ability for text display visualization; a word cloud or similar would be useful.
Our analysis suggested that Spotfire stacked up very well against all of the other vendors. When we looked at our evaluations, Spotfire did not win in any particular category. However, it did very well in all of the categories. Our evaluation also involved a pan-enterprise committee of potential users and we took into consideration their feedback, which was all positive. We also considered price and price flexibility and Spotfire did very well in this category. The choice between Spotfire and Information Builders was difficult, and the two scored very similarly on most categories. In the end Spotfire was preferred by a larger number of our user community.
Spotfire is good for data analytics in a simplified format.

TIBCO Cloud Capabilities

Yes, our sales engineer is terrific. We have, on a couple of occasions, asked about the ability to do something in Spotfire, and, in a very short period of time, he has come back to us with a solution, or, just as importantly, come back to us with an explanation of why our request will not work or cannot be done. This has also saved us time "going down a black hole" in our analysis and/or visualization.
  • Understand and analyze failure data
  • Trend analysis
  • Analysis and projections related to financial forecasting

Using Spotfire

25 - Product management, development and marketing.
3 - There are a range of skills needed. For most work, basic knowledge of the product, combined with some knowledge of visualization and computing functionality is what is required. For a few of our users, knowledge of R integration functionality and skills are needed. The integration of R is non-trivial, and may also involve some knowledge of statistics, data mining and/or predictive analytics.
  • General visualization of data
  • Financial reporting and analysis
  • Marketing visualization
  • Analysis and visualization of trends within customer usage data

Evaluating Spotfire and Competitors

  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
The single most important factor was usability. Can the product work with our data and deliver the range of visualizations and analytics that we need in order to satisfy our internal stakeholders and our user community. We looked at a number of products leading to this requirement and took feedback from across our organization.
I think that if we had to do it again, I would try and involve an even broader set of people from across the organization. Additionally, I think that we would probably create some scenarios for product vendors to solve. In this evaluation we asked our vendors to take a set of our data and to create interesting dashboards with visualizations and at least one statistical model. I think that if we did it again we would probably look to more concrete scenarios.

Spotfire Implementation

There is some need for implementation planning with the end in mind. We decided to have TIBCO install and configure the platform, and, I would recommend this approach. TIBCO has had experience with this type of work and we decided that rather than trying to "muddle through" we would have them work on it. One important thing is that you must identify those people supporting TIBCO Spotfire and literally have them work shoulder to shoulder with TIBCO in order to understand the installation and configuration.
Yes - We had a scoping exercise, a sizing exercise for our environment, installation, testing, configuration, testing and then a handover.
Change management was a minor issue with the implementation
  • Ensuring the appropriate environment setup
  • Configuring Spotfire to work with our data in our environment

Spotfire Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Support has been helpful with issues. Support seems to know their product and its capabilities. It would also seem that they have a good sense of the context of the problem; where we are going with this issue and what we want the end outcome to be.

Comments

  • Arnaud Varin | TrustRadius Reviewer
    Thanks for the good review! We take your feedback seriously as we are continuously improving Spotfire. In regards to the areas of enhancements you mentioned (additional charts, working with R), have you considered submitting or voting for them in the TIBCO Ideas portal (ideas.tibco.com)? The TIBCO Idea portal allows you to submit your own ideas, vote on suggestions from others and easily see when one of your ideas have been implemented.

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