ToutApp helps to establish priorities in SDR efforts
September 08, 2017

ToutApp helps to establish priorities in SDR efforts

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tout

Our sales team uses toutapp to track emails either with or without using a template. This helps up to verify recipients are opening our emails and if they have clicked on the links provided, as well as the number of replies we received. Using the templates and sharing with other team members is a nice feature.
  • Tracking the analytics of emails sent, how many people, how many views, replies and clicks
  • Creating templates to use sorted by category which sync with outlook for ease of use
  • Command center that shows a drop down of each email sent sorted by date and time
  • Live feed to see who is opening the email, from device type to location and across how many devices
  • Setting up a campaign seemed fairly simple, importing contacts from disc.org to SalesForce and from SalesForce to a group in toutapp. Setting up each day with whichever tasks ie: Day 1 send email (template selected) day 2 call, send email 2 Day 3 Send LinkedIn invite Day 4 call and email. There is an area to select send manually or automatically. I selected manually, I will decide when to send. Something went wrong and I sent three emails to 30 contacts within minutes of each other totaling 90 emails.
  • Toutapp has a failure a few times a week and it is discouraging to not be able to count on the analytics.
  • Toutapp analytics count multiple replies from the same original email (conversations back and forth) it would be nice to have a tracking system for unique replies.
  • Unable to track who the email was forwarded to or if it was forwarded to, only that it was opened from several devices at several locations.
  • Easier to narrow down who to contact based on opens and clicks
  • Easier to see the level of company interest based on number of devices and locations opens occurred
Toutapp is much more comprehensive than the free products.