Review of a Great UPS - Tripp Lite SmartPro
March 02, 2022

Review of a Great UPS - Tripp Lite SmartPro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tripp Lite SmartPro

We use Tripp Lite SmartPro UPS for over 50 communications closets that have
an average of 2-3 switches each. We needed a device that could keep
power going for around 15 minutes as we have regular power outages for
that usually last less than 1 minute. We also needed to send an email alert whenever it lost power.
  • Provides power during outages so my devices stay online
  • Sends email alerts on power failures
  • No issues, product does the job it needs to do
  • Provides clean power to devices
  • Email alerting
  • A positive impact as devices are kept online during outages preventing accidental damage from surges on power resumption.
  • Automated emails track power outages saving time for us not having to manually document each outage.
  • Schneider Electric Smart-UPs and formerly from APC
We also used APC in the past, but in our last refresh moved to Tripp Lite SmartPro. Performance-wise, APC did the job the same as the Tripp Lite SmartPro, but we had issues with APC local vendors and APC support, in general, so we decided to switch to another brand, which ended up with us using Tripp Lite SmartPro.

Do you think Tripp Lite SmartPro delivers good value for the price?

Yes

Are you happy with Tripp Lite SmartPro's feature set?

Yes

Did Tripp Lite SmartPro live up to sales and marketing promises?

Yes

Did implementation of Tripp Lite SmartPro go as expected?

Yes

Would you buy Tripp Lite SmartPro again?

Yes

SolarWinds Network Performance Monitor (npm), SolarWinds IP Address Manager (IPAM), Intel 500 Series Network Adapters
We use it in our many communication closets at our various locations and it does the job it needs to do by providing power during an outage and keeping devices online. It is also great as it sends email alerts on power failure and power resumption that get sent directly to our helpdesk system to track outages for reporting purposes.