An accessible route into process mining.
January 27, 2022

An accessible route into process mining.

Sophia Connolly | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Process Mining (formerly ProcessGold)

We use process mining to allow us to identify processes with potential for either process improvement or automation. We also use it to help us identify blocks and bottlenecks in processes to allow us to provide answers to our clients in order for them to improve efficiency and/or save money.
  • Identify blockers and bottle necks in processes.
  • Allow easy identification of automation potentials.
  • Allows non-technical users access and insight into process mining.
  • Needs to grow in maturity in comparison to other vendors.
  • Document understanding accuracy can vary.
  • Set up can be complex.
  • Document understanding.
  • Process analysis.
  • Visualization of data.
  • ROI
  • Improved client relations.
  • improved efficiency in analysis.
Ease of implementation - both in set up, other Uipath products such as studio and orchestrator, as well as external applications that process mining can engage with. UiPath's customer support is also very helpful in supporting us in the start and take-off phases. It is an accessible application that even non-technical users can maintain.

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document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.