An accessible route into process mining.
Overall Satisfaction with UiPath Process Mining (formerly ProcessGold)
We use process mining to allow us to identify processes with potential for either process improvement or automation. We also use it to help us identify blocks and bottlenecks in processes to allow us to provide answers to our clients in order for them to improve efficiency and/or save money.
Pros
- Identify blockers and bottle necks in processes.
- Allow easy identification of automation potentials.
- Allows non-technical users access and insight into process mining.
Cons
- Needs to grow in maturity in comparison to other vendors.
- Document understanding accuracy can vary.
- Set up can be complex.
- Document understanding.
- Process analysis.
- Visualization of data.
- ROI
- Improved client relations.
- improved efficiency in analysis.
Ease of implementation - both in set up, other Uipath products such as studio and orchestrator, as well as external applications that process mining can engage with. UiPath's customer support is also very helpful in supporting us in the start and take-off phases. It is an accessible application that even non-technical users can maintain.
Do you think UiPath Process Mining delivers good value for the price?
Yes
Are you happy with UiPath Process Mining's feature set?
Yes
Did UiPath Process Mining live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UiPath Process Mining go as expected?
Yes
Would you buy UiPath Process Mining again?
Yes
Comments
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