Item: UpGuard Vendor Risk
Rating: 10
Author: Verified User

Overall Satisfaction with UpGuard Vendor Risk

Use Cases and Deployment Scope

We use UpGuard Vendor Risk as part of our third-party security assurance framework. It helps us quickly understand the external security posture of our vendors and flag potential risks early.

The main problem it solved for us is reducing manual questionnaires.
It also helps us with continuously monitoring our high-risk vendors.

Pros and Cons

Pros

Helped us automate our vendor risk questionnaires
Helps us continuously monitor our high-risk vendors
All vendor risk data is in one place, organized by risk level, criticality, and status

Cons

Integration with GRC systems, ticketing platforms could be stronger
More configurable dashboards will be helpful

Return on Investment

reduce the time and effort spent on vendor due diligence
it has improved our ability to identify higher-risk vendors early and focus remediation efforts where they matter most, rather than treating all vendors the same
more informed risk decisions

Usability

It gives overall risk visibility into our supply chain

Alternatives Considered

BitSight Security Ratings, Drata, OneTrust Third-Party Management and Hyperproof

We’ve evaluated other third-party security rating platforms, including those which focus heavily on questionnaires, self-assessments, and point-in-time reviews.
UpGuard's usp is continuous monitoring and external risk visibility, automated questionnaires, which reduced our reliance on manual follow-ups. That said, most tools in this space still need to be complemented with internal reviews and contract-level risk assessments, depending on the vendor and use case.

Key Insights

Do you think UpGuard Vendor Risk delivers good value for the price?

Yes

Are you happy with UpGuard Vendor Risk's feature set?

Yes

Did UpGuard Vendor Risk live up to sales and marketing promises?

Yes

Did implementation of UpGuard Vendor Risk go as expected?

I wasn't involved with the implementation phase

Would you buy UpGuard Vendor Risk again?

Yes

Other Software Used

Hyperproof

Likelihood to Recommend

UpGuard Vendor Risk is great when we need a quick view of a vendor’s external security posture, especially during fast-paced onboarding.
It’s also very useful for continuous monitoring with visibility into changes at Vendor's side without repeatedly chasing vendors for updates.
The only scenario it is not very helpful, is small vendors / start ups that dont have an external footprint, but in that case the questionnaire's can be used.

Comments

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UpGuard Vendor Risk - Allows us constant insight and monitoring for our supply chain