Upland's SMS platforms are great for enterprise level non-profit organizations
March 21, 2019

Upland's SMS platforms are great for enterprise level non-profit organizations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Upland Mobile Messaging

We help several large non-profit organizations use the product to build and engage large SMS programs. The platform is well built and has a strong CRM back-end for managing user data. We've built very custom message flows for clients, with complex interactions and segmenting. Highly recommend.
  • One of the few platforms that allow you to build triggered, based upon activation date welcome series messaging.
  • Liquid is simple to use, but a powerful enough software to build complex, segmented message flows.
  • Great support from the Upland team.
  • Some features require additional cost. The nature of growth means the product becomes more expensive and that is a problem for some buyers.
  • We have worked with several clients to help them launch and grow their SMS program and the platform helps us doing cutting edge work in this space.
Revere SMS. Another enterprise level SMS provider in the non-profit space, but their inability to schedule welcome series and other deficiencies make them a lesser product.
For large organizations that are looking to build big, robust SMS programs and want the benefit of a CRM back-end for managing users and messaging.