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A great community platform for companies and creators
February 23, 2022

A great community platform for companies and creators

David Suescun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UUKI

We want to nurture our community to provide more added value than just our products. This way we show them that we care about their ideas, feelings, and contributions, as we want to build a close tribe of users. UUKI provides an environment where people can exchange ideas, share content, and collaborate on projects. These communities engage customers, increase retention, and increase word-of-mouth. We also feel that this is the easiest way to partner with our clients to build communities together (instead of just a blog, or something like that). We searched, and other options are very limiting or super expensive, UUKI ticks most boxes at a price that we can manage.
  • Spaces, where we set the topis for people to engage in an organized manner
  • Easy to use, it has everything you need, no fluff, very intuitive
  • Great Support, the development team behind really listens to their users, and nurture their own community
  • Some tweaks on UI/UX to make it more polished
  • I would appreciate a better roadmap (instead of a trello board)
  • Allowing translating the string to change the language style to meet the community's style (like Ay mate! for Pirate of the Caribbean fan's community)
  • Easy to use
  • Easy to maintain
  • Affordable
  • So far we are still growing the community, so no measurable impact yet
Even though Tribe is a great platform, the pricing just works against it. UUKI is still adding on improvements, but at a rapid pace, and it feels like it will likely surpass other platforms, especially in usability and price. UX/UI-wise, UUKI still is lacking behind, but I'm sure it is something that will be managed once all the functionality is there, which makes sense to re-work fewer things.

Do you think UUKI delivers good value for the price?

Yes

Are you happy with UUKI's feature set?

Yes

Did UUKI live up to sales and marketing promises?

Yes

Did implementation of UUKI go as expected?

Yes

Would you buy UUKI again?

Yes

Setting up the community is super easy and straightforward. If you go through the setting one by one you can easily have a community ready for prime time in less than half an hour. I think this is what reeled me in, I had tried other community platforms but they were very complex, written in stone, and felt like a lot of maintenance/managing had to go to it. UUKI has a very simple structure and you can set moderation very easily to build and control the community with the help of the community itself, which feels like a glorious circle as it creates more ownership.