Item: Veeam ONE
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Veeam ONE in the Information Systems department to monitor our virtual infrastructure for our entire organization. It is a relatively inexpensive and easy to use tool for the monitoring and notification of critical infrastructures status and availability. We actually used Veeam Backup and Recovery first and then discovered that for a nominal amount more you can get Veeam ONE in a suite configuration to compliment VBR.

Pros and Cons

Provides a monitor for all aspects of your virtual environment.
We use it to monitor disk space thresholds and provision all our VMs with the minimum required space from start. It lets us know when they have reached a minimum acceptable level and then we use vSphere tools to increase them on the fly. This optimizes our space usage.
We use it to monitor and alert on CPU and Memory usage thresholds for VMs so that we don't have performance problems host-wide.
Snapshot age is alerted to help you remember to delete older rapidly growing snapshots.
We use it to look at longer term trends for capacity planning and monitoring.
We also use it to monitor backup and replication processes to make sure they are happening and that we have capacity for them.

Basically the products works very well and we have been very pleased, but following are some picky details I could suggest for improvement specific to our needs.
We leave the GUI up on a TV in our Office and on our desktops to visibly see if anything is alerting. It would be nice if you could customize the view to have a smaller minimum view with just the widgets you wanted.
When the GUI starts on a multi-monitor setup it always returns to the primary and any popup windows always go to the primary instead of the monitor you have the application running in.

Return on Investment

We use the threshold on disk space and memory to minimize allocated virtual resources to just what is needed. Over time we know this will allow us to not churn servers and storage and thus save money.
We use the alert system to see problems that are on the verge of creating outages that would then potentially cost manpower time.

Alternatives Considered

vRealize Operations

The only other tool we considered was vRealize Ops. It seemed like a good choice as well, but the cost was prohibitive. We also already had Veeam BR and because of a bundle Veeam ONE was not nearly expensive to add on as vRealize Operations was to buy. The limited time I spent with the trial of vRealize Operations was several years ago (when we started using Veeam ONE) and wouldn't likely be relevant today, but at the time the functionality seemed somewhat equivalent if not better, but the expense and added complexity of use made Veeam ONE a better choice for us.

Support Rating

We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).

Key Insights

Do you think Veeam ONE delivers good value for the price?

Yes

Are you happy with Veeam ONE's feature set?

Yes

Did Veeam ONE live up to sales and marketing promises?

Yes

Did implementation of Veeam ONE go as expected?

Yes

Would you buy Veeam ONE again?

Yes

Likelihood to Recommend

If you have a VMware virtual environment and or Veeam Backup and Replication, Veeam ONE is a great tool to monitor its health. You can use the built-in tools in vCenter to monitor many of the same things that Veeam ONE monitors, but with vCenter you have to go looking for problems that Veeam ONE automatically notifies you on. You can also set thresholds in Veeam ONE such that certain VMs don't falsely alert you all the time as well.

Veeam ONE is a great monitoring tool for your VMware and Veeam Backup and Replication Systems.

Overall Satisfaction with Veeam ONE