Great fit for laundry and/or dry cleaner.
June 30, 2022

Great fit for laundry and/or dry cleaner.

John Dykstra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Vend

I set up a customer with vend to manage his retail sales at a dry cleaner/laundry service. He needed software that was easy to use and quickly process orders.
  • selecting products
  • printing receipts
  • finding repeat customers
  • It would be nice to have alternate ways to adjust prices
  • Good breakdown of categories and variations
  • finding repeat customers quickly and accurately
  • applying the correct price and printing receipts
  • For a small business, it was important to keep the cost low

Do you think Vend delivers good value for the price?

Yes

Are you happy with Vend's feature set?

Yes

Did Vend live up to sales and marketing promises?

Yes

Did implementation of Vend go as expected?

Yes

Would you buy Vend again?

Yes

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.

Vend Support

Not much support needed but they were fast and helpful when it was.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Premium support not needed because the product works well without many issues.