Identity coaching opportunities with Verint Speech and Text Analytics
September 24, 2024

Identity coaching opportunities with Verint Speech and Text Analytics

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Speech and Text Analytics

Identity coaching opportunities and reviewing interactions

Pros

  • Increases efficiency
  • Identify opportunities
  • Improved coaching
  • Coaching strategies

Cons

  • Multi language
  • Increased efficiency
  • Coaching organization
We have the product , have not implemented yes
Needs to be easier to navigate

Do you think Verint Speech and Text Analytics delivers good value for the price?

Yes

Are you happy with Verint Speech and Text Analytics's feature set?

Yes

Did Verint Speech and Text Analytics live up to sales and marketing promises?

Yes

Did implementation of Verint Speech and Text Analytics go as expected?

Yes

Would you buy Verint Speech and Text Analytics again?

Yes

Coaching sessions

Comments

  • Adrienn Tordai | TrustRadius Reviewer
    Adrienn Tordai
    commented a year ago
    Hi there – thank you for leaving a 5-star review of Verint Speech and Text Analytics! We're thrilled to hear that our solution helps you and your team increase efficiency, identify opportunities, and improve coaching strategies. Your positive feedback on these aspects is greatly appreciated. We also value your input on the need for multi-language support and product usability. It seems that you rated usability 3/10. Could you please expand on this part of your review further? We would like to know how we can improve to meet and exceed your expectations. Feel free to update your review right here on TrustRadius any time. Cheers

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