Convenience for Sales/Use Tax if you deal with companies who span state lines
March 06, 2023

Convenience for Sales/Use Tax if you deal with companies who span state lines

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hybrid deployment

Overall Satisfaction with Vertex

We currently use Vertex with purchase/sales transactions and tax calculations for all 50 states as we deal with multiple companies that span the US. We primarily specialize in sales / use TAX
  • Ease of use for creating new databases
  • Quickly provide detailed reports for all 50 states in exportable PDF format
  • Customer support is on point and able to quickly resolve any issues
  • Make full installation packages available at each release instead of yearly.
  • Not require incrementally stepping through updates. I understand the reason behind it, but if you have to install a new copy in later part of the year you have to step through Jan->current month updates one by one and update every database. For large number of databases, it could take 5-20 minutes each time and then multiplied by number of months.
  • The positive ROI is that it makes it much easier to calculate and predict tax liabilities for all 50 states and provide exportable reports for them
We deal with a few larger corporations where there are several subsidiary or sister companies. They all span the 50 states and each has a differing corporate filing.
Vertex depends mainly on SQL server, but Vertex can run on a large number of databases and easily can be linked to others.
Other than entering the customer provided data, the built in tax tables and calculations save 100's of hours of manual calculations and excel spreadsheets.

Do you think Vertex delivers good value for the price?

Yes

Are you happy with Vertex's feature set?

Yes

Did Vertex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vertex go as expected?

Yes

Would you buy Vertex again?

Yes

It's best suited for sales/use tax professionals than it is VAT. I assume mainly because it's set up for the USA tax system and 50 state reporting.

It's less suited for someone not familiar with SQL as it requires a SQL server for hosting it's database.

Vertex Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
10
VAT / GST Taxes
7
Geolocation for Tax Assessment
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
9