Thank you for being so flexible
September 14, 2022

Thank you for being so flexible

Sandipan Mondal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ViewLift

They are the SAAS partner, we take the VOD services, the end-to-end solution is provided by ViewLift.
  • They use AWS MediaConvert as encoding services which is fast and efficient.
  • The support excecutives are well trained and responsive.
  • The best part is whatever we ask them to do they never say no, they are always ready to accept new challenges.
  • I think they need to add multiple input and multiple output structures in their encoding services. Example: Suppose you want to add 5.1 audio to your streams and you need multiple audio inputs for that but it can take only one input.
  • Improvement required for the search.
  • It is very difficult to point out any particular feature, overall the platform itself is pretty useful.
  • We mostly work on a tight schedule, as a client we get all the support from ViewLift whenever needed.

Do you think ViewLift delivers good value for the price?

Yes

Are you happy with ViewLift's feature set?

Yes

Did ViewLift live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ViewLift go as expected?

Yes

Would you buy ViewLift again?

Yes

The platform offers effective features which are designed in a simple manner so that anyone can use it. They have skillful engineers and support engineers. It is suitable for start-ups.