WileyPLUS in Intro Accounting
February 12, 2021

WileyPLUS in Intro Accounting

Alan Czyzewski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WileyPLUS

It is used as an ancillary for our Intro Accounting classes.
  • Frequent updates.
  • Excellent support.
  • Helpful outside of WileyPLUS- teaching methods, contacts with other professors, [etc.]
  • 24/7 help.
  • Ability to make changes in WileyPLUS quicker. Too many clicks [required] to accomplish some tasks.
  • More videos for chapters.
  • More students pass class.
  • Students participate more in class.
  • More students become accounting majors or minors.
I have used Pearson MyLab. WileyPLUS is easier to use and students seem to like it more.

Do you think WileyPLUS delivers good value for the price?

Yes

Are you happy with WileyPLUS's feature set?

Yes

Did WileyPLUS live up to sales and marketing promises?

Yes

Did implementation of WileyPLUS go as expected?

Yes

Would you buy WileyPLUS again?

Yes

Very good for intro classes. It helps get the students off to a good start. It provides students with the help they need to be successful in the class.

Using WileyPLUS

3 - Professors
Knowledgable, able to communicate, and available.
  • Student support.
  • Faculty support.
  • We all use it the same.
We can not change texts too often per the university.

Evaluating WileyPLUS and Competitors

  • Product Features
  • Product Usability
  • Prior Experience with the Product
Other faculty had used WileyPLUS and explained its features.
It was a group decision. I might want to get the reps more involved.

WileyPLUS Implementation

Change management was minimal - Follow the directions, ask questions if you do not know.
  • Getting the right course code.

WileyPLUS Support

They are accessible any time and they have the answers I need.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Slow Initial Response
Only comes in one level.

Using WileyPLUS

Easy to use, directions are clear, [and] able to get help any time.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None