Item: Clari Copilot
Rating: 9
Author: Naman Negi

Overall Satisfaction with Wingman

Use Cases and Deployment Scope

It helps my team review and hear calls for future references. Working in the US market from India, it sometimes becomes tough to understand the customer. Wingman and its transcription is easy to use and can save up a lot of time and effort

Pros and Cons

Pros

Transcription
Call recording for future references
You can search fro specific words pressing CTRL+F and can see where all that word came up in the conversation

Cons

Nothing as such
it is fast reliable and efficient

Return on Investment

Positive impact on training
Positive impact on better quality deals

Alternatives Considered

nothing apart from Wingman

Key Insights

Do you think Clari Copilot delivers good value for the price?

Yes

Are you happy with Clari Copilot's feature set?

Yes

Did Clari Copilot live up to sales and marketing promises?

Yes

Did implementation of Clari Copilot go as expected?

Yes

Would you buy Clari Copilot again?

Yes

Likelihood to Recommend

It is best for sales team and account managers. All the meetings can be recorded and transcribed making it easy to train the reps, take future references and understand the client the case and the persona better. You can save a lot of time by not going through the recording of the entire call. Just scroll down to the part and you can see the updated transcrip

Comments

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