Great ROI easy implementation great team to work with
April 02, 2025

Great ROI easy implementation great team to work with

Chad Boulden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertCoding

We use XpertCoding to review our Medical charts and claims prior to billing. The visits are reviewed for proper documentation. They are also checking for an accurate level of service, ensuring we are not over or under billing for the time and services provided. They are also ensuring that proper CPT codes and rates are billed.

Pros

  • Communication
  • Subject Matter Experts
  • Innovative Technology

Cons

  • None noted as of yet
  • The cost is outweighed several times by the additional reimbursement
  • Insight into Providers that under-document has been a valuable training tool
  • Insight into CPT codes we were not utilizing has ensured we are up to date on all Coding and Billing practices
The software is seamlessly integrated into our EMR, and their portal is easy to use. The portal has valuable insight that shows which locations and providers are excelling, and which locations have opportunities for additional training. We can also see dollar values that outline the ROI. We can also see where providers are under or over documenting, which helps us ensure another layer of protection in billing the proper level of service.

Do you think XpertCoding delivers good value for the price?

Yes

Are you happy with XpertCoding's feature set?

Yes

Did XpertCoding live up to sales and marketing promises?

Yes

Did implementation of XpertCoding go as expected?

Yes

Would you buy XpertCoding again?

Yes

XpertCoding is highly adept at Medical Billing and Coding. They are a great addition to any medical practice. We have found them best used prior to billing, where they are able to locate charges that we missed, and ensure we are paid for all services rendered at our facilities. I would not use them as a post-AR audit, they are best suited at capturing maximum reimbursement prior to initial billing.

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