Corporate Zix Email Encryption solution
February 17, 2017

Corporate Zix Email Encryption solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

Zix is our corporate supported solution for secure email delivery to external recipients (customers and business partners) where an enforced/required TLS connection is not available from Principal Financial Group mail hosts. Secure email delivery is required for any external outbound email containing Personal Identifiable Information including US-SSN and PCI-DSS data.
  • Secure email encryption with options to deliver using TLS if available and implementing a portal delivery as last option.
  • Recipient ease of email delivery with message indicators for the recipient that the email was delivered securely.
  • Portal allows for custom branding for the recipient to understand the email came from our company and not some generic service.
  • Zix's cloud hosted application gives us a hands-off option requiring minimal technical support of the secure email service.
  • Allow customer access to modify portions of the Zix cloud hosted systems for minor configuration changes.
  • Allowed for easy solution for secure delivery by email that contains Personal Identifiable Information.
  • Implementation in our environment was relatively seamless and with no technical issues.
  • Recipient portal access can be for some recipients who have not used a secure email delivery option - registration and password creation process is two step implementation.
  • CRES and Proofpoint Enterprise Privacy
Zix fit into our current environment with minimal changes required on email delivery. Future flexibility to use other email sourcing is a key component, not locked into the current in-house email system.
Zix is a perfect solution in the cloud hosted implementation where there is a requirement for secure email delivery with minimal technical support required. Zix solutions are more limited for end to end packet encryption support, however, this may be corrected by future Zix solutions. Contact a Zix representative if this is a requirement.

Using Zix Email Encryption (ZixEncrypt)

Only real negative in our view is the new recipient registration and password creation process.