Zscaler Internet Access Review
June 04, 2025

Zscaler Internet Access Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zscaler Internet Access

We use Zscaler Internet Access for protecting our 80/443 traffic. We have over 6000 users and 12000 devices that have Zscaler Client Connector installed. We have had Zscaler installed for over 7 years and have had a wonderful experience especially here of late. They have continued to grow and advance the product to be user friendly for the admin and the user as well.

Pros

  • Block unwanted traffic
  • Analytics have beneficial in solving cases
  • User friendly

Cons

  • Reporting for specific users
  • Notifying in new features
  • When making changes Zscaler should have recommendations or warnings of what changes will effect
  • Support in beginning was poor but overtime became much better
  • Web traffic protection has been a real plus for us
  • User experience in the beginning was a struggle but has become better overtime
Really solid but can improve in a few instances

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

Yes

Did implementation of Zscaler Internet Access go as expected?

No

Would you buy Zscaler Internet Access again?

Yes

We have been very happy for the most part with Zscaler in regards of protecting user traffic. Along with continually adding features that benefit admin and user to be easy of use.

Zscaler Internet Access Feature Ratings

8.2
Continuous Verification
10
Secure Web Gateways
8
Network Flow Control
8
Network Traffic Analysis
7
Segmentation Leveraging
7
Admin Access Control
9
7.1
Network Analytics
7
Threat Recognition
8
Vulnerability Classification
8
Automated Alerts and Reporting
6
Threat Analysis
8
Threat Intelligence Reporting
6
Automated Threat Identification
7
Identity Management ()
Not Rated
Endpoint Security ()
Not Rated

Comments

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